After upgrading, my visit durations have dropped from 300-600 seconds to 2-5 seconds. This drop shows up for prior dates, not just the current one. Even though this morning using the previous version, length was fine. How can we get this fixed?
could you post a screenshot of the Visitors > Visitor Log and a screenshot of your Visit lenght reports?
Here is what you requested. The log is fairly typical. Before V11 upgrade, my average visit was 500-700 secs on the report.
I think you experience this bug maybe? error in statistics graph, avg_time = 2 · Issue #7247 · matomo-org/piwik · GitHub
if so can you please post your screenshots there and post a comment on the github issue. thanks
I added my comment and images to the bug. Any estimate on when this will be fixed?