v1.9.1 bugs

Support & Bugs
1

.1There is an error. Please report the message (Piwik 1.9) and full backtrace in the Piwik forums (please do a Search first as it might have been reported already!).

Notice: Undefined index: usingOldGeoIPPlugin in D:\wwwroot\vuser_site\www\auto\xd\mybb\wwwroot\piwik\tmp\templates_c%%38^383^383EA889%%header.tpl.php on line 108

Backtrace -->

#0 Piwik_ErrorHandler(…) called at [D:\wwwroot\vuser_site\www\auto\xd\mybb\wwwroot\piwik\tmp\templates_c%%38^383^383EA889%%header.tpl.php:108]
#1 include(…) called at [D:\wwwroot\vuser_site\www\auto\xd\mybb\wwwroot\piwik\libs\Smarty\Smarty.class.php:1869]
#2 Smarty->_smarty_include(…) called at [D:\wwwroot\vuser_site\www\auto\xd\mybb\wwwroot\piwik\tmp\templates_c%%28^284^28414A73%%manage.tpl.php:8]
#3 include(…) called at [D:\wwwroot\vuser_site\www\auto\xd\mybb\wwwroot\piwik\libs\Smarty\Smarty.class.php:1263]
#4 Smarty->fetch(…) called at [D:\wwwroot\vuser_site\www\auto\xd\mybb\wwwroot\piwik\core\View.php:133]
#5 Piwik_View->render(…) called at [D:\wwwroot\vuser_site\www\auto\xd\mybb\wwwroot\piwik\plugins\CorePluginsAdmin\Controller.php:51]
#6 Piwik_CorePluginsAdmin_Controller->index(…) called at [:]
#7 call_user_func_array(…) called at [D:\wwwroot\vuser_site\www\auto\xd\mybb\wwwroot\piwik\core\FrontController.php:138]
#8 Piwik_FrontController->dispatch(…) called at [D:\wwwroot\vuser_site\www\auto\xd\mybb\wwwroot\piwik\index.php:53]

2

and creat new user account not normal work.

3

On what PIwik URL do you get this error ?

Also can you reupload the file core/Controller/Admin.php with new version?

4

in setting page.

and I can’t add user account in piwiki. always loading…

5

Ok please wait for next version in 3 days which will fix this issue

6

add new account still not fix in piwik v1.9.1.

7

yon adding users work for me, can you see an error in your Javascript console in firefox or chrome ? plese let me know

8

I have try use Firefox 17 and chrome v21/v18/v17 all can’t normal work. Web server use ipv6 network. maybe piwik not support ipv6 ?

show " Oops… problem during the request, please try again."

9

is there any error in your Server error log?

10

where are piwik log ?

I have find php log show " [20-Oct-2012 09:33:14 UTC] PHP Fatal error: SQLSTATE[HY000]: General error: 1030 Got error -1 from storage engine in e:\wwwroot\VUSER_Site\WWW\Auto\XD\mybb\wwwroot\piwik\misc\cron\archive.php on line 561

I have no find other logs.

11

I updated to Version 1.9.1 via auto-update.

The images are gone in the"Visits Overview" and “Goals Overview” Widget:

It looks like this (see attachment).

12

See fix in: 301 Moved Permanently

13

Could you tell me how fix add use account ?:S

14

yon, General error: 1030 Got error -1 from storage engine is a critical error mesage from mysql. PLease look at your tables in phpmyadmin, maybe they need REPAIR TABLE or OPTIMIZE ?

15

I have done REPAIR and OPTIMIZE. but piwik still can’t add account.

Table
Op
Msg_type
Msg_text
sqlpiwik.piwik_access
optimize
note
Table does not support optimize, doing recreate + …
sqlpiwik.piwik_access
optimize
status
OK
sqlpiwik.piwik_archive_blob_2011_01
optimize
note
Table does not support optimize, doing recreate + …
sqlpiwik.piwik_archive_blob_2011_01
optimize
status
OK
sqlpiwik.piwik_archive_blob_2011_04
optimize
note
Table does not support optimize, doing recreate + …
sqlpiwik.piwik_archive_blob_2011_04
optimize
status
OK
sqlpiwik.piwik_archive_blob_2011_05
optimize
note
Table does not support optimize, doing recreate + …
sqlpiwik.piwik_archive_blob_2011_05
optimize
status
OK
sqlpiwik.piwik_archive_blob_2011_06
optimize
note
Table does not support optimize, doing recreate + …
sqlpiwik.piwik_archive_blob_2011_06
optimize
status
OK
sqlpiwik.piwik_archive_blob_2011_07
optimize
note
Table does not support optimize, doing recreate + …
sqlpiwik.piwik_archive_blob_2011_07
optimize
status
OK
sqlpiwik.piwik_archive_blob_2011_08
optimize
note
Table does not support optimize, doing recreate + …
sqlpiwik.piwik_archive_blob_2011_08
optimize
status
OK
sqlpiwik.piwik_archive_blob_2011_09
optimize
note
Table does not support optimize, doing recreate + …
sqlpiwik.piwik_archive_blob_2011_09
optimize
status
OK
sqlpiwik.piwik_archive_blob_2011_10
optimize
note
Table does not support optimize, doing recreate + …
sqlpiwik.piwik_archive_blob_2011_10
optimize
status
OK
sqlpiwik.piwik_archive_blob_2011_11
optimize
note
Table does not support optimize, doing recreate + …
sqlpiwik.piwik_archive_blob_2011_11
optimize
status
OK
sqlpiwik.piwik_archive_blob_2011_12
optimize
note
Table does not support optimize, doing recreate + …
sqlpiwik.piwik_archive_blob_2011_12
optimize
status
OK
sqlpiwik.piwik_archive_blob_2012_01
optimize
note
Table does not support optimize, doing recreate + …
sqlpiwik.piwik_archive_blob_2012_01
optimize
status
OK
sqlpiwik.piwik_archive_blob_2012_02
optimize
note
Table does not support optimize, doing recreate + …
sqlpiwik.piwik_archive_blob_2012_02
optimize
status
OK
sqlpiwik.piwik_archive_blob_2012_03
optimize
note
Table does not support optimize, doing recreate + …
sqlpiwik.piwik_archive_blob_2012_03
optimize
status
OK
sqlpiwik.piwik_archive_blob_2012_04
optimize
note
Table does not support optimize, doing recreate + …
sqlpiwik.piwik_archive_blob_2012_04
optimize
status
OK
sqlpiwik.piwik_archive_blob_2012_05
optimize
note
Table does not support optimize, doing recreate + …
sqlpiwik.piwik_archive_blob_2012_05
optimize
status
OK
sqlpiwik.piwik_archive_blob_2012_06
optimize
note
Table does not support optimize, doing recreate + …
sqlpiwik.piwik_archive_blob_2012_06
optimize
status
OK
sqlpiwik.piwik_archive_blob_2012_07
optimize
note
Table does not support optimize, doing recreate + …
sqlpiwik.piwik_archive_blob_2012_07
optimize
status
OK
sqlpiwik.piwik_archive_blob_2012_08
optimize
note
Table does not support optimize, doing recreate + …
sqlpiwik.piwik_archive_blob_2012_08
optimize
status
OK
sqlpiwik.piwik_archive_blob_2012_09
optimize
note
Table does not support optimize, doing recreate + …
sqlpiwik.piwik_archive_blob_2012_09
optimize
status
OK
sqlpiwik.piwik_archive_blob_2012_10
optimize
note
Table does not support optimize, doing recreate + …
sqlpiwik.piwik_archive_blob_2012_10
optimize
status
OK
sqlpiwik.piwik_archive_numeric_2011_01
optimize
note
Table does not support optimize, doing recreate + …
sqlpiwik.piwik_archive_numeric_2011_01
optimize
status
OK
sqlpiwik.piwik_archive_numeric_2011_04
optimize
note
Table does not support optimize, doing recreate + …
sqlpiwik.piwik_archive_numeric_2011_04
optimize
status
OK
sqlpiwik.piwik_archive_numeric_2011_05
optimize
note
Table does not support optimize, doing recreate + …
sqlpiwik.piwik_archive_numeric_2011_05
optimize
status
OK
sqlpiwik.piwik_archive_numeric_2011_06
optimize
note
Table does not support optimize, doing recreate + …
sqlpiwik.piwik_archive_numeric_2011_06
optimize
status
OK
sqlpiwik.piwik_archive_numeric_2011_07
optimize
note
Table does not support optimize, doing recreate + …
sqlpiwik.piwik_archive_numeric_2011_07
optimize
status
OK
sqlpiwik.piwik_archive_numeric_2011_08
optimize
note
Table does not support optimize, doing recreate + …
sqlpiwik.piwik_archive_numeric_2011_08
optimize
status
OK
sqlpiwik.piwik_archive_numeric_2011_09
optimize
note
Table does not support optimize, doing recreate + …
sqlpiwik.piwik_archive_numeric_2011_09
optimize
status
OK
sqlpiwik.piwik_archive_numeric_2011_10
optimize
note
Table does not support optimize, doing recreate + …
sqlpiwik.piwik_archive_numeric_2011_10
optimize
status
OK
sqlpiwik.piwik_archive_numeric_2011_11
optimize
note
Table does not support optimize, doing recreate + …
sqlpiwik.piwik_archive_numeric_2011_11
optimize
status
OK
sqlpiwik.piwik_archive_numeric_2011_12
optimize
note
Table does not support optimize, doing recreate + …
sqlpiwik.piwik_archive_numeric_2011_12
optimize
status
OK
sqlpiwik.piwik_archive_numeric_2012_01
optimize
note
Table does not support optimize, doing recreate + …
sqlpiwik.piwik_archive_numeric_2012_01
optimize
status
OK
sqlpiwik.piwik_archive_numeric_2012_02
optimize
note
Table does not support optimize, doing recreate + …
sqlpiwik.piwik_archive_numeric_2012_02
optimize
status
OK
sqlpiwik.piwik_archive_numeric_2012_03
optimize
note
Table does not support optimize, doing recreate + …
sqlpiwik.piwik_archive_numeric_2012_03
optimize
status
OK
sqlpiwik.piwik_archive_numeric_2012_04
optimize
note
Table does not support optimize, doing recreate + …
sqlpiwik.piwik_archive_numeric_2012_04
optimize
status
OK
sqlpiwik.piwik_archive_numeric_2012_05
optimize
note
Table does not support optimize, doing recreate + …
sqlpiwik.piwik_archive_numeric_2012_05
optimize
status
OK
sqlpiwik.piwik_archive_numeric_2012_06
optimize
note
Table does not support optimize, doing recreate + …
sqlpiwik.piwik_archive_numeric_2012_06
optimize
status
OK
sqlpiwik.piwik_archive_numeric_2012_07
optimize
note
Table does not support optimize, doing recreate + …
sqlpiwik.piwik_archive_numeric_2012_07
optimize
status
OK
sqlpiwik.piwik_archive_numeric_2012_08
optimize
note
Table does not support optimize, doing recreate + …
sqlpiwik.piwik_archive_numeric_2012_08
optimize
status
OK
sqlpiwik.piwik_archive_numeric_2012_09
optimize
note
Table does not support optimize, doing recreate + …
sqlpiwik.piwik_archive_numeric_2012_09
optimize
status
OK
sqlpiwik.piwik_archive_numeric_2012_10
optimize
note
Table does not support optimize, doing recreate + …
sqlpiwik.piwik_archive_numeric_2012_10
optimize
status
OK
sqlpiwik.piwik_goal
optimize
note
Table does not support optimize, doing recreate + …
sqlpiwik.piwik_goal
optimize
status
OK
sqlpiwik.piwik_logger_api_call
optimize
note
Table does not support optimize, doing recreate + …
sqlpiwik.piwik_logger_api_call
optimize
status
OK
sqlpiwik.piwik_logger_error
optimize
note
Table does not support optimize, doing recreate + …
sqlpiwik.piwik_logger_error
optimize
status
OK
sqlpiwik.piwik_logger_exception
optimize
note
Table does not support optimize, doing recreate + …
sqlpiwik.piwik_logger_exception
optimize
status
OK
sqlpiwik.piwik_logger_message
optimize
note
Table does not support optimize, doing recreate + …
sqlpiwik.piwik_logger_message
optimize
status
OK
sqlpiwik.piwik_log_action
optimize
note
Table does not support optimize, doing recreate + …
sqlpiwik.piwik_log_action
optimize
status
OK
sqlpiwik.piwik_log_conversion
optimize
note
Table does not support optimize, doing recreate + …
sqlpiwik.piwik_log_conversion
optimize
status
OK
sqlpiwik.piwik_log_conversion_item
optimize
note
Table does not support optimize, doing recreate + …
sqlpiwik.piwik_log_conversion_item
optimize
status
OK
sqlpiwik.piwik_log_link_visit_action
optimize
note
Table does not support optimize, doing recreate + …
sqlpiwik.piwik_log_link_visit_action
optimize
status
OK
Table
Op
Msg_type
Msg_text
sqlpiwik.piwik_log_profiling
optimize
note
Table does not support optimize, doing recreate + …
sqlpiwik.piwik_log_profiling
optimize
status
OK
sqlpiwik.piwik_log_visit
optimize
note
Table does not support optimize, doing recreate + …
sqlpiwik.piwik_log_visit
optimize
status
OK
sqlpiwik.piwik_option
optimize
note
Table does not support optimize, doing recreate + …
sqlpiwik.piwik_option
optimize
status
OK
sqlpiwik.piwik_report
optimize
note
Table does not support optimize, doing recreate + …
sqlpiwik.piwik_report
optimize
status
OK
sqlpiwik.piwik_session
optimize
note
Table does not support optimize, doing recreate + …
sqlpiwik.piwik_session
optimize
status
OK
sqlpiwik.piwik_site
optimize
note
Table does not support optimize, doing recreate + …
sqlpiwik.piwik_site
optimize
status
OK
sqlpiwik.piwik_site_url
optimize
note
Table does not support optimize, doing recreate + …
sqlpiwik.piwik_site_url
optimize
status
OK
sqlpiwik.piwik_user
optimize
note
Table does not support optimize, doing recreate + …
sqlpiwik.piwik_user
optimize
status
OK
sqlpiwik.piwik_user_dashboard
optimize
note
Table does not support optimize, doing recreate + …
sqlpiwik.piwik_user_dashboard
optimize
status
OK
sqlpiwik.piwik_user_language
optimize
note
Table does not support optimize, doing recreate + …
sqlpiwik.piwik_user_language
optimize
status
OK

16

OK Can you try to use FIREBUG extension in firefox, view the NET panel and view the Response from server. what is it? does it contain a different erorr message?

17

where are NET panel ?

18

the next one after DOM I think :wink: there you can see the piwik.php request-

19

I have had no problems with my piwik until today when I logged in to view my stats and this message appeared with no information or visits showing: SQLSTATE[HY000]: General error: 1030 Got error 28 from storage engine I am using v1.9.2

How do I fix this so my stats all function properly again? Is it a setting that I haven’t properly setup?

I am a newby to this. Thanks for any help!

20

Hi this is caused by the partion of free space in your server environment. If you are on a VPS even though it may say you have 100 free megs of space a large query could cause a temp swap space to grow to the point it errors out due to space usage. How many megs is your entire partiion and how many megs do you have free?