User 'anonymous' doesn't exist

I just installed Piwik using Dreamhost’s One-Click Installer.

When I was able to access the app, I logged in using the credentials mailed to me by the Dreamhost system.

The first thing I wanted to do was update the administrator password, so I clicked on the “Settings” link.

That loaded a page with the single line:

User ‘anonymous’ doesn’t exist.

I tried inserting a new user record into the database directly, but that user’s credentials didn’t work when I tried to log in, and admittedly, I’m not MySQL wiz.

Any idea why the Settings page would fail right out of the gates like that?

We can’t provide direct support for the Dreamhost installer. You’ll have to contact Dreamhost for support.

Alternatively, download Piwik from , unzip the package in your Dreamhost account, and browse to the folder to start-up Piwik’s web-based installer.