US map empty


I’m using the import tool to process webserver logs of the target website (in particular Seems to work and data is displayed when visiting the piwik analytics site. But the US map is empty even though I’m sure I and several of my colleagues have visited the monitored site over the past month. Any suggestions on how to remedy?



(Matthieu Aubry) #2

Hi Lou,

see geo location guide: Geo Locate your visitors - Analytics Platform - Matomo


Hi Matt,

Just tried your suggestion - no improvement.

In the webserver log, I see entries such as:

2015_10_15.request.log: - - [15/Oct/2015:11:35:08 +0000] “GET /ducc-servlet/cluster-name HTTP/1.1” 200 0 “” “Mozilla/5.0 (X11; Linux x86_64; rv:38.0) Gecko/20100101 Firefox/38.0”

When I map the IP address (using the result is a location in the US. Something else I’m doing wrong?




I spoke too soon.

Plenty of US locations now comprise the US map since the importer has run overnight. It seems that the importer needed to be re-run for the change to use of geo-map to become effective.