US map empty

Support & Bugs
1

I’m using the import tool to process webserver logs of the target website (in particular http://uima-ducc-demo.apache.org:42133). Seems to work and data is displayed when visiting the piwik analytics site. But the US map is empty even though I’m sure I and several of my colleagues have visited the monitored site over the past month. Any suggestions on how to remedy?

Thanks.

Lou.

2

Hi Lou,

see geo location guide: Geo Locate your visitors - Analytics Platform - Matomo

3

Hi Matt,

Just tried your suggestion - no improvement.

In the webserver log, I see entries such as:

2015_10_15.request.log:129.34.20.19 - - [15/Oct/2015:11:35:08 +0000] “GET /ducc-servlet/cluster-name HTTP/1.1” 200 0 “http://uima-ducc-demo.apache.org:42133/jobs.jsp” “Mozilla/5.0 (X11; Linux x86_64; rv:38.0) Gecko/20100101 Firefox/38.0”

When I map the IP address (using https://www.iplocation.net/) the result is a location in the US. Something else I’m doing wrong?

Thanks.

Lou.

4

I spoke too soon.

Plenty of US locations now comprise the US map since the importer has run overnight. It seems that the importer needed to be re-run for the change to use of geo-map to become effective.

Lou.