njw
(njw)
April 24, 2014, 2:28pm
1
I have a Piwik site hosted on linux with:Apache 2.2.26; PHP version: 5.4.22; MySQL version: 5.5.36-cll;
I have used the automatic upgrade routine from the message on my piwik site. The upgrade started; the screen cleared; nothing else; no error messages.
Looking at the directories, most of the php and js files have zero length.
Something similar happened last time. I ended up installing from scratch, but that then removed all my data.
Any thoughts?
Many thanks
Neil
matthieu
(Matthieu Aubry)
April 28, 2014, 6:22am
2
That’s strange, maybe a permission issue.
you do not have to lose any data. when you re-install piwik specify the same database as you r previous one, and you will get the option to reuse the existing tables. Your table will be kept!
njw
(njw)
April 28, 2014, 9:42am
3
Thanks Matt. I don’t remember seeing the option last time, but will look harder this time!
Neil
matthieu
(Matthieu Aubry)
April 29, 2014, 11:19am
4