Unable to install piwik


(draingirl) #1

Hi everybody,

I can’t install piwik. When I reach step 3 of the installation, the following error occurs:

Error while trying to connect to the database server:
No entry is registered for key ‘db’

it is not a permission problem, everything is set to 777

can anyone helpt me?
I contacted my hoster but they won’t help me and gave me the advise to contact the software-provider.
I don’t know what to do.
thanks a lot


(oj.69) #2

[quote=draingirl @ Nov 22 2009, 09:05 PM]Hi everybody,

I can’t install piwik. When I reach step 3 of the installation, the following error occurs:

Error while trying to connect to the database server:
No entry is registered for key ‘db’

it is not a permission problem, everything is set to 777

can anyone helpt me?
I contacted my hoster but they won’t help me and gave me the advise to contact the software-provider.
I don’t know what to do.
thanks a lot[/quote]
Try checking your mysql database with phpmyadmin. you need to have write access to the database.