When I try to change the logo of my piwik install I see an error about permissions on the logo folder path. I have checked the permissions and they are ok.
Has anyone else seen this issue at all?
Thanks in advance
Gary
Hi Gary I haven’t heard this issue before. Could you take a screenshot showing the error message?
Sure. Attached.
The only changes are upgraded to latest Piwik and I removed an old user. That user was the one created during the install. I do however have my user who is a super user.
Are there files already in misc/user ? delete them if there are any logo file in there. Otherwise check the directory is really writable by the webserver user (eg. chmod 644 or 755 or 777 if else does not work)
Hi,
I have removed the images and the issue is still there. I have also opened permissions to 0777 and checked the directory is owned by apache.
I still have the same issue?
Thanks
FYI here is the code: matomo/CustomLogo.php at master · matomo-org/matomo · GitHub
looking at the code now, I realise it also tests that file_uploads is set to 1 in the php.ini
can you check if yours is set to 1?Also we should probably improve the error message in this case
My entry says
file_uploads = Off
Set it to 1
and problem solved 
Many thanks for the rapid responce Matt
Cheers
Gary
Good to hear! I’ve fixed this and piwik will now display useful message when this is the case: When file uploads is disabled, display a meaningful error message · Issue #5403 · matomo-org/matomo · GitHub