Transitions Report - Exception NoDataForAction -- Timezone issue?

cl_tech · October 22, 2021, 1:43am

When looking at Transitions reporting, I am getting Exception NoDataForAction. I am running this report for today as the time period.

Earlier (today), however, transitions was reporting data.

If I select the report for a wider date-range (but still inclusive of today), I get the data/report again.

My timezone is set as US New York for the site (and also in general settings).

It is currently still the Oct. 21 here, but UTC has flipped to Oct. 22. See logging below.

My thought is that the query “today” is not respecting Timezone and trying to pull data for Oct. 22 - a day that has not happened yet (where I live ) Any thoughts on this as the problem? Any fix or config I can try? Thanks!

Debug log is showing (a few representative entries)
:
ERROR API[2021-10-22 00:52:46 UTC] [0e58b] Uncaught exception in API: /var/www/…/plugins/Transitions/API.php(195): NoDataForAction

Uncaught exception in API: /…/plugins/Transitions/API.php?date=today&actionType=url&actionName=https%3A%2F%2Fmysite.com%2F&expanded=1&format=JSON&module=API&method=Transitions.getTransitionsForAction&filter_limit=-1&idSite=2&period=day, CLI mode: 0]

heurteph-ei · October 22, 2021, 8:25am

Hi,
I have created for you a new issue in the Matomo GitHub repo:

github.com/matomo-org/matomo

Transitions Report - Exception NoDataForAction – Timezone issue?

opened 08:24AM - 22 Oct 21 UTC

heurteph-ei

Potential Bug

## Expected Behavior **Today** should respect Timezone in the transitions repor…t ## Current Behavior >When looking at Transitions reporting, I am getting Exception NoDataForAction. I am running this report for today as the time period. > >Earlier (today), however, transitions was reporting data. > >If I select the report for a wider date-range (but still inclusive of today), I get the data/report again. > >My timezone is set as US New York for the site (and also in general settings). > >It is currently still the Oct. 21 here, but UTC has flipped to Oct. 22. See logging below. > >My thought is that the query “today” is not respecting Timezone and trying to pull data for Oct. 22 - a day that has not happened yet (where I live :slight_smile: ) Any thoughts on this as the problem? Any fix or config I can try? Thanks! > >Debug log is showing (a few representative entries): >`ERROR API[2021-10-22 00:52:46 UTC] [0e58b] Uncaught exception in API: /var/www/…/plugins/Transitions/API.php(195): NoDataForAction` >`Uncaught exception in API: /…/plugins/Transitions/API.php?date=today&actionType=url&actionName=https%3A%2F%2Fmysite.com%2F&expanded=1&format=JSON&module=API&method=Transitions.getTransitionsForAction&filter_limit=-1&idSite=2&period=day, CLI mode: 0]` ## Possible Solution No idea ## Context From: https://forum.matomo.org/t/transitions-report-exception-nodataforaction-timezone-issue/43533 ## Your Environment * Matomo Version: 4.5.0 * PHP Version: 7.3 * Server Operating System: Debian 10 * Additionally installed plugins:

cl_tech · October 22, 2021, 8:00pm

@heurteph-ei Thank you! I have a work-around (of selecting a date range) for now. If you need any additional information, I’d be happy to provide. For now: Debian 10, Matomo 4.5.0, php 7.3

heurteph-ei · November 14, 2022, 10:11am

Hi @cl_tech
Some news on your issue (in the GitHub ticket):

sgiehl via GitHub:

This might indeed be a problem around midnight maybe. Haven’t tested that through but I think the API uses UTC timezone to create the period. Maybe that needs to be done in the site’s timezone here:

matomo/plugins/Transitions/API.php

Lines 84 to 89 in 7f5d8a1
// prepare log aggregator
$site = new Site($idSite);
$period = Period\Factory::build($period, $date);
$segment = new Segment($segment, $idSite, $period->getDateStart(), $period->getDateEnd());
$params = new ArchiveProcessor\Parameters($site, $period, $segment);
$logAggregator = new LogAggregator($params);