Transitions Fails with Http 406

Support & Bugs
1

Behavior --> Transitions fails every time for my site

I see this POST transaction failing with a 406 not acceptable error
POST https://behunt.net/pi1226/index.php?date=today&actionType=url&actionName=http://behunt.net/&expanded=1&format=JSON&module=API&method=Transitions.getTransitionsForAction&filter_limit=-1&idSite=1&period=month

My site does use HTTPS and does have a rewrite rule in .htaccess to force transactions to HTTPS, is this the issue? If not, what else should I be looking at?

RewriteCond %{HTTPS} !=on
RewriteRule ^(.*)$ https://behunt.net/$1 [R=301,L]

Matomo ver 4.1.0

2

Hi,

I don’t think there is any code in Matomo that can return a 406 error.

I’d recommend you to look into your webserver error log. It should show more details on why this status code is returned.

3

This is resolved.

The root cause was a Mod Security rule on the server that was set by the hosting company.

The rule was failing on the use of https in this parameter actionName=https://behunt.net/

The hosting company has whitelisted it and it is working as expected now.

BTW – for anyone else seeing this and experiencing a similar issue - there was nothing in any of the server logs I had access to that indicated the cause of the error, it was only recorded in a security log visible to tech support.

Eric

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