Tracking not working at all

Support & Bugs
1

Hi, I just installed Piwik and try to track one of my website. After a couple of hours, I still not have any visitors.

The code is integrated to the website. On the error server, I got an error:


[Mon Feb 14 23:59:30 2011] [error] [client 203.161.69.112] File does not exist: /home/luminos2/public_html/reports/403.shtml, referer: http://reports.luminosityhosting.com/index.php?module=CoreHome&action=index&idSite=1&period=day&date=today
[Mon Feb 14 23:41:38 2011] [error] [client 122.106.102.238] File does not exist: /home/luminos2/public_html/reports/403.shtml, referer: http://www.cwciaus.org.au/
[Mon Feb 14 23:17:15 2011] [error] [client 122.106.102.238] File does not exist: /home/luminos2/public_html/reports/403.shtml, referer: http://www.cwciaus.org.au/

Regards,

Patrice

2

Maybe you use mod_security or something similar that blocks (403 errors)?

3

Thanks with that, but I don’t have mod_security or something similar activated. I followed all the install instruction, but still not working.

Any idea?

4

check your .htaccess files and url rewrite rules.