There are some errors in the Matomo Diagnostics System report that may prevent the plugin for working normally

Support & Bugs
1

Hi,

I try to set up the plugin for Wordpress. Since the beginning, I have this message : “There are some errors in the [Matomo Diagnostics System report that may prevent the plugin for working normally.”

Some errors where obviously flagged and I corrected them by activing some php settings. But now, I can’t this message is still there, but I can’t see what’s wrong. Since I don’t know what should be the right value on each report item, I can’t see whether a value is right or wrong.

Could you help me ? The diagnostic is under my signature.

Thanks for your help,
Emmanuel

======== matomo diagnostic ==========

  • Version de l’extension Matomo: 5.1.3
  • Config existe et est accessible en écriture.: Oui (“$abs_path/wp-content/uploads/matomo/config/config.ini.php” )
  • JS Tracker existe et est accessible en écriture.: Oui (“$abs_path/wp-content/uploads/matomo/matomo.js” )
  • Répertoires de l’extension: Yes ([{“pluginsPathAbsolute”:“$abs_path/wp-content/plugins/matomo/plugins”,“webrootDirRelativeToMatomo”:“…/plugins”}])
  • Répertoire temporaire accessible en écriture: Yes ($abs_path/wp-content/cache/matomo)
  • Version de Matomo: 5.1.1
  • idSite du site web Matomo: 1
  • Version installée de Matomo: 5.1.3 (Install date: 2024-09-24 08:35:55)
  • Upgrades outstanding: No
  • Upgrade in progress: No

Endpoints

  • Matomo JavaScript Tracker URL: ($site_url/wp-content/uploads/matomo/matomo.js)
  • Matomo JavaScript Tracker - WP Rest API: ($site_url/wp-json/matomo/v1/hit/)
  • Matomo HTTP Tracking API: ($site_url/wp-content/plugins/matomo/app/matomo.php)
  • Matomo HTTP Tracking API - WP Rest API: ($site_url/wp-json/matomo/v1/hit/)

Crons

  • Heure du serveur: 2024-09-27 06:26:14
  • Heure du site web: 2024-09-27 08:26:14 (Les dates ci-dessous sont affichées dans le fuseau horaire du site web)
  • Sync users & sites: Next run: 2024-09-28 08:11:54 (23 heures 45 min) ( Last started: 2024-09-27 08:11:55 (-14 min 19s). Last ended: 2024-09-27 08:11:55 (-14 min 19s). Interval: daily)
  • Archive: Next run: 2024-09-27 09:11:54 (45 min 40s) ( Last started: 2024-09-27 08:11:55 (-14 min 19s). Last ended: 2024-09-27 08:11:55 (-14 min 19s). Interval: hourly)
  • Update GeoIP DB: Next run: 2024-10-27 07:11:54 (29 jours 23 heures) ( Last started: 2024-09-27 08:11:55 (-14 min 19s). Last ended: 2024-09-27 08:11:57 (-14 min 17s). Interval: matomo_monthly)

Contrôles obligatoires

  • Version PHP >= 7.2.5: ok
  • PDO extension: ok
  • PDO\MYSQL extension: ok
  • MYSQLI extension: ok
  • Autres extensions requises: ok
  • Fonctions requises: ok
  • Configuration PHP requise (php.ini): ok
  • Répertoires avec les droits d’accès en écriture: ok
  • Répertoires avec accès en écriture pour Gestionnaire de balises: ok

Contrôles facultatifs

  • Binaire PHP 64 bits: ok
  • État du traqueur: ok
  • Limite mémoire: ok
  • Fuseau horaire: ok
  • Ouvrir l’URL: ok
  • GD > 2.x + FreeType (graphics): ok
  • Autres extensions: ok
  • Autres fonctions: ok
  • Système de fichiers: ok
  • Dernière exécution d’archivage réussie: ok
  • Capacités de la base de données: ok
  • Taille maximale des paquets: ok
  • Géolocalisation: ok
  • Mettre à jour via HTTPS: ok
  • Mobile Messaging SMS Provider: ok
  • Prise en charge de l’archivage asynchrone: No
  • Async Archiving Disabled in Setting: No
  • Location provider ID: geoip2php
  • Location provider available: Yes
  • Location provider working: Yes
  • Matomo URL: Yes ($site_url/wp-content/plugins/matomo/app/)

Matomo Settings

  • Track mode: default
  • Track ecommerce: No
  • Track codeposition: footer
  • Track api endpoint: default
  • Track js endpoint: default
  • Version history: 5.1.3
  • Core version: 5.1.1
  • Last tracking settings update: 1727418062
  • Last settings update: 1727418062
  • Track ecommerce: No
  • Track 404: Yes
  • Disable cookies: Yes

Logs

  • Aucun:

WordPress

  • Home URL: $site_url
  • Site URL: $site_url
  • WordPress Version: 6.6.2
  • Number of blogs: 1
  • Multisite Enabled: No
  • Network Enabled: No
  • WP_DEBUG: No
  • WP_DEBUG_DISPLAY: No
  • WP_DEBUG_LOG: No
  • DISABLE_WP_CRON: -
  • FORCE_SSL_ADMIN: Yes
  • WP_CACHE: No
  • CONCATENATE_SCRIPTS: -
  • COMPRESS_SCRIPTS: -
  • COMPRESS_CSS: -
  • ENFORCE_GZIP: -
  • WP_LOCAL_DEV: -
  • WP_CONTENT_URL: $site_url/wp-content
  • WP_CONTENT_DIR: $abs_path/wp-content
  • UPLOADS: -
  • BLOGUPLOADDIR: -
  • DIEONDBERROR: -
  • WPLANG: -
  • ALTERNATE_WP_CRON: -
  • WP_CRON_LOCK_TIMEOUT: 60
  • WP_DISABLE_FATAL_ERROR_HANDLER: -
  • MATOMO_SUPPORT_ASYNC_ARCHIVING: -
  • MATOMO_ENABLE_TAG_MANAGER: -
  • MATOMO_SUPPRESS_DB_ERRORS: -
  • MATOMO_ENABLE_AUTO_UPGRADE: -
  • MATOMO_DEBUG: -
  • MATOMO_SAFE_MODE: -
  • MATOMO_GLOBAL_UPLOAD_DIR: -
  • MATOMO_LOGIN_REDIRECT: -
  • Permalink Structure: /%category%/%postname%/
  • Possibly uses symlink: No
  • Upload base url: $site_url/wp-content/uploads
  • Upload base dir: $abs_path/wp-content/uploads
  • Upload url: $site_url/wp-content/uploads/2024/09
  • Custom upload_path:
  • Custom upload_url_path:
  • Compatible content directory: Yes
  • WP_Filesystem Initialized: Yes

WordPress Plugins

  • All-in-One WP Migration: 7.86 (Réseau activé)
  • All-in-One WP Migration Unlimited Extension: 2.61 (Réseau activé)
  • Connect Matomo: 1.0.30
  • Matomo Analytics - Ethical Stats. Powerful Insights.: 5.1.3
  • Smush: 3.16.6 (Réseau activé)
  • Solid Security Basic: 9.3.3 (Réseau activé)
  • Thrive Architect: 10.1
  • Thrive Leads: 10.1
  • Thrive Product Manager: 10.1
  • WP Fastest Cache: 1.3.1
  • Active Plugins: 9 (all-in-one-wp-migration-unlimited-extension:2.61 all-in-one-wp-migration:7.86 better-wp-security:9.3.3 matomo:5.1.3 thrive-leads:10.1 thrive-product-manager:10.1 thrive-visual-editor:10.1 wp-fastest-cache:1.3.1 wp-smushit:3.16.6)
  • Theme: thrive-theme (thrive-theme)

Server

  • Server Info: Apache
  • Apache AddHandler support: Pris en charge
  • PHP OS: Linux
  • PHP Version: 8.2.20
  • PHP SAPI: fpm-fcgi
  • PHP Binary Name: /opt/php8.2/sbin/php-fpm
  • Extension PHP Maxmind DB: Non chargé
  • PHP Error Reporting: 4437 After bootstrap: 4437
  • PHP Found Binary: /opt/php8.2/bin/php -q
  • Timezone: UTC
  • WP timezone: Europe/Paris
  • Locale: fr_FR
  • User Locale: fr_FR
  • Memory Limit: 640M (Au moins 128MB recommandé. En fonction de votre trafic, 256MB ou plus peuvent être nécessaires.)
  • WP Memory Limit: 640M
  • WP Max Memory Limit: 640M
  • Timezone version: 2024.1
  • Time: 1727418375
  • Max Execution Time: 300
  • Max Post Size: 300M
  • Max Upload Size: 314572800
  • Max Input Vars: 10000
  • Disabled PHP functions: Yes (passthru,system)
  • zlib.output_compression is off: Yes
  • Curl Version: 7.74.0, OpenSSL/1.1.1w
  • Suhosin installed: No

PHP cli

  • Version de PHP CLI: 8.2.20
  • Prise en charge de MySQLi: ok

Database

  • MySQL Version: 10.6.19
  • Mysqli Connect: Yes
  • Force MySQL over Mysqli: No
  • DB Prefix: wp_980112_
  • DB CHARSET: utf8
  • DB COLLATE:
  • SHOW ERRORS: No
  • SUPPRESS ERRORS: No
  • Uses Socket: No
  • Uses IPv6: No
  • Matomo tables found: 57
  • DB tables exist: Yes
  • Matomo users found: 2
  • Matomo sites found: 1
  • Permissions obligatoires: OK

Browser

  • Browser: (Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/129.0.0.0 Safari/537.36)
  • Language: fr-fr,fr,en-us,en