Hello. After last update, there was steep fall of visits count, namely from search engines. When measured by statistics of my webhosting provider or google console, there are about 100 visitors per day, but Matomo registers only 16. Can you help, please?
Thank you.
Hi @vojtech_bednar
Don’t you compare Matomo unique visitors with Google console visitors?
Can you check what kind of users are missing? (type of browser, country, etc.)
Do you use any SPAM/bots prevention plugin?
Is there errors in the Matomo error log?
We had a similar drop around the same time and haven’t resolved. Did you find anything @vojtech_bednar ?
Hello,
we had this kind of sharp drops on at least 3 websites. However it occured at different dates in 2024.It happened mainly in August/September 2024.
Were you able to find a culprit for this behaviour? The websites stay constantly on this lower levels since these drops. We also didn’t change anything that we can see related to Matomo and the tracking is still working at the lower leves, so I think about changes from ‘outside’. Maybe changes with DNT from Browser or something like this?
Best regards,
Lex