Stuck on Loading When Adding New User

Hi Matomo friends,

I just set Matomo on Premises on Mid-Size VPS with 4GB or RAM and 2 CPU cores.
On diagnostics page everything is in green. Everything is functioning fine, excepts when I try to add new user, everything stuck. Same happens when new user tries to login. The progress is rotating, but nothing is moving.

Can anybody give me an idea for probable causes and ares that I can look to fix the problem.


Hi @kalseo
Con you share some screenshots of the buggy page?
Can you check,in the browser console if there is any error? Also in the Matomo error log fileā€¦?