I have the same problem. I paid for the Matomo module and wrote a detailed email to support via the online form but have not heard back in weeks. This problem has been coming up a few times on the forum over the years and there is no answer. 
I have the same problem. I paid for the Matomo module and wrote a detailed email to support via the online form but have not heard back in weeks. This problem has been coming up a few times on the forum over the years and there is no answer.