[SOLVED] Problem on unique visitors

bipbip · February 26, 2015, 2:03pm

Can you explain the origin of this evolution of the behavior further to the installation of the version 2.11.0 on Friday, on February 20th?
It would seem that the visitors are not any more recognized.
The implementation of the version 2.11.1 does not correct the problem.

brian · February 26, 2015, 6:27pm

Take a look at the other topics, there is a problem and hopefully they can resolve it quickly.

Bert788 · February 26, 2015, 6:36pm

The bug has already an issue on GitHub and is approved e.g. by the offical piwik demo page.

github.com/matomo-org/matomo

Unique visitors and Visits since 2.11.0 almost the same

opened 05:27PM - 24 Feb 15 UTC

closed 08:57PM - 03 Mar 15 UTC

tohn

Bug Major

We updated Piwik on friday to 2.11.0 and yesterday to 2.11.1. Today we noticed, …that the unique visitors and visits are almost the same (the difference is below 10), but before it was around 600. ![screen shot 2015-02-24 at 18 21 24](https://cloud.githubusercontent.com/assets/427159/6354814/363ed944-bc52-11e4-8cc7-14cb7015f9ab.png) Is it a bug or are we just loosing visitors? ;-) We don't know if this helps, but we just added this to our config: http://piwik.org/faq/general/#faq_36 Thanks in advance for any help!

bipbip · March 5, 2015, 4:52pm

Version 2.11.2 solves the problem. Thanks!