[Solved] Move Matomo to another folder

Support & Bugs
1

Hello,

I would like to move the folder of the application from statistics.mysite.com/matomo to statistics.mysite.com, but when I do so, I get the following Fatal Error:

A fatal error occurred

Please contact the system administrator, or login to Matomo (mysite/?module=Login) to learn more.
If you are Super User, but cannot login because of this error, you can still troubleshoot further. >Follow these steps:

  1. open the config/config.ini.php file and look for the salt value under [General] .
  2. edit this current URL you are viewing and add the following text (replacing >salt_value_from_config by the salt value from the config file):
    index.php?i_am_super_user=salt_value_from_config&....

I tried the method mentioned but it does not work. The DB used is a clone of the working one, just the DB name has been modified. It has been updated it in the config file too.

Thanks for your help!

2

Ownership of some files had shifted due to a script.
Worked fine after changing back to the correct owner.