:SIE entries not getting captured the browser families,

Hi,

We are using PIWIk 1.9.2 version with log analytics. We are seeing that all IE entries are getting captured as “Unknown”, as a result the browser families, configurations etc reports are also getting affected. Please find the screenshot attached.

The logs sample is below:

#Software: Microsoft Internet Information Services 7.5
#Version: 1.0
#Date: 2012-11-15 00:00:00
#Fields: date time s-sitename s-ip cs-method cs-uri-stem cs-uri-query s-port cs-username c-ip cs(User-Agent) sc-status sc-substatus sc-win32-status
2012-11-15 00:05:13 W3SVC1906821213 10.67.17.33 GET /sites/ahrs/etr/employee%20transition%20request/ocol-10327793-111412-142147.xml Source=https://mosseme2.accenture.com/sites/AHRS/ETR/default.aspx&Openin=browser 443 marla.r.lowak 69.155.117.26 Mozilla/4.0+(compatible;+MSIE+7.0;+Windows+NT+6.1;+WOW64;+Trident/4.0;+SLCC2;+.NET+CLR+2.0.50727;+.NET+CLR+3.5.30729;+.NET+CLR+3.0.30729;+Media+Center+PC+6.0;+.NET4.0C;+.NET4.0E;+MS-RTC+LM+8;+managedpc) 200 0 0
2012-11-15 00:05:15 W3SVC1906821213 10.67.17.33 GET /sites/ahrs/etr/_layouts/formserver.aspx XmlLocation=/sites/ahrs/etr/employee%20transition%20request/ocol-10327793-111412-142147.xml%3Fsource=https://mosseme2.accenture.com/sites/ahrs/etr/default.aspx%26openin=browser 443 marla.r.lowak 69.155.117.26 Mozilla/4.0+(compatible;+MSIE+7.0;+Windows+NT+6.1;+WOW64;+Trident/4.0;+SLCC2;+.NET+CLR+2.0.50727;+.NET+CLR+3.5.30729;+.NET+CLR+3.0.30729;+Media+Center+PC+6.0;+.NET4.0C;+.NET4.0E;+MS-RTC+LM+8;+managedpc) 200 0 0

Detected as IE8 + Win 7
http://demo.piwik.org/libs/UserAgentParser/UserAgentParser.test.php?setUserAgent=Mozilla/4.0+(compatible;+MSIE+7.0;+Windows+NT+6.1;+WOW64;+Trident/4.0;+SLCC2;+.NET+CLR+2.0.50727;+.NET+CLR+3.5.30729;+.NET+CLR+3.0.30729;+Media+Center+PC+6.0;+.NET4.0C;+.NET4.0E;+MS-RTC+LM+8;+managedpc)

See request for a better device detection (Tv, console, versions for OS, mobile device) in piwik! this ticket: Better Device detection (mobile, TVs, consoles, etc.): New "Devices" report? · Issue #3612 · matomo-org/matomo · GitHub