Session recording and heatmaps contain no data

Premium Features
1

I’ve purchased the Session recording and heatmaps addon and set it to run on ANY URL. I’ve had several hundred sessions since but no data has been recorded. (see attached screenshots)

Screen Shot 2020-08-24 at 10.01.10 AM
Screen Shot 2020-08-24 at 10.01.10 AM3066×506 53.2 KB

2

Hi @giladrom,

Please get in touch with out Support team at shop@innocraft.com.

Thanks,