Server 500 error after upgrade to 4.12

I followed the prompt in Matomo to perform the automated upgrade that was displayed on the dashboard of Matomo. The install failed & I have been left with a non-functioning install of Matomo.

from the log file:
mod_fcgid: read data timeout in 120 seconds, referer: https://stats.mjexpose.nz/matomo/index.php?module=CoreUpdater&action=newVersionAvailable
End of script output before headers: index.php, referer: https://stats.mjexpose.nz/matomo/index.php?module=CoreUpdater&action=newVersionAvailable
mod_fcgid: stderr: PHP Fatal error: Uncaught Error: Class “ComposerAutoloaderInit7a069157499bee7a119c7c4ef57b4db3” not found in /home//stats.mjexpose.nz/matomo/vendor/autoload.php:12, referer: *********
mod_fcgid: stderr: Stack trace:, referer: *********
mod_fcgid: stderr: #0 /home/XXXXXXX/stats.mjexpose.nz/matomo/core/bootstrap.php(44)Preformatted text: require_once(), referer: *********
mod_fcgid: stderr: #1 /home/XXXXXXX/stats.mjexpose.nz/matomo/index.php(19): require_once(’/home/dh_9gwfrh…’), referer: *********
mod_fcgid: stderr: #2 {main}, referer: *********
mod_fcgid: stderr: thrown in /home/XXXXXXX/stats.mjexpose.nz/matomo/vendor/autoload.php on line 12, referer: *********
mod_fcgid: stderr: PHP Fatal error: Uncaught Error: Class “ComposerAutoloaderInit7a069157499bee7a119c7c4ef57b4db3” not found in /home/XXXXXXX/stats.mjexpose.nz/matomo/vendor/autoload.php:12
… more …
XXXXXXX → my user path
********* → my limit of URLs in this post (new user)

I use Dreamhost shared hosting, & have full FTP access to the server. I can supply the log file & others via email: julian @ mjexpose.nz
keen to either fix or roll back to a working version as quickly as possible.

TIA

Referer is usually: https://stats.mjexpose.nz/matomo/index.php?module=CoreHome&action=index&idSite=1&period=day&date=yesterday

You can manually update your Matomo:

Many thanks, the manual way worked smoothly.

1 Like