Second order converting the abandoned cart to success order

Support & Bugs
1

In my scenario, I am trying to place on order with one item in the cart. In review order I abandoned the order. The order is recording it as abandoned order. That is the correct behaviour. But now I closed the browser and after some time order another item, not the one ordered first, and completing the order. Now in the report I am not able to see the first abandoned order.

I think analytics should show one abandoned order and one competed order in this scenario. Correct me if I am wrong.

Thanks,
Jubin

2

Your assumption is correct IF you add the product to the cart after 30min at least after the first product. Then it will create a new visit and therefore will show the old abandoned cart

3

Thanks Matt for the clarification. This looks fine…