:SDo not count visitors to https page?

I start with am completely new to Piwik (:P)

I’ve started counting visitors, which works on http pages but when I try to count visitors who are on my https pages, so it refuses to count visitors and i don’t now why.

My web server is nginx, and pages with https i force users to visit it with https and not http. I do this with.

         # Base configuration
         listen 80;
         listen [::]:80  default ipv6only=on;
    server_name the-site.com www.the-site.com;
    rewrite ^(.*) https://www.the-site.com $1 permanent;

         listen [::]:443  default ipv6only=on;
         listen 443;

In my php code for this site i have add the code to count visitors.

<!-- Piwik -->
<script type="text/javascript">
  var _paq = _paq || [];
  _paq.push(["setDocumentTitle", document.domain + "/" + document.title]);
  _paq.push(["setCookieDomain", "*.www.the-site.com"]);
  _paq.push(["setDomains", ["*.www.the-site.com","*.the-site.com"]]);

  (function() {
    var u=(("https:" == document.location.protocol) ? "https" : "http") + "://visitors.site.com/";
    _paq.push(["setTrackerUrl", u+"piwik.php"]);
    _paq.push(["setSiteId", "1"]);
    var d=document, g=d.createElement("script"), s=d.getElementsByTagName("script")[0]; g.type="text/javascript";
    g.defer=true; g.async=true; g.src=u+"piwik.js"; s.parentNode.insertBefore(g,s);
<!-- End Piwik Code -->

The script don’t count the visitors to my https sites, see attached image.

Does anyone know what might be wrong and how I fix it?

Go to your site over https, and debug the tracking call as explained in http://piwik.org/docs/tracking-api/reference/#toc-debugging-the-tracking-api-requests

Hey imgo,

I was having the same issue for my site at http://equityzen.com, but Matt’s instructions helped me fix this! Thank you for the help Matt!


Does your piwik domain also answer on https? By default the javascript tells it to access your piwik installation using the same method it access the site. I made a simple edit to the javascript to disable this and have it use http only as I do not run ssl on my piwik install.