Scheduled Reports not sent - missing Zend_Loader - Piwik v 3.0.1

Support & Bugs
#1

I am getting the following error from Piwik when trying to send a report via e-mail.

[Fri Feb 03 01:01:01.806263 2017] [:error] [pid 4709] [client 127.0.0.1:45442] PHP Fatal error: Class ‘Zend_Loader’ not found in /var/www/html/piwik/libs/Zend/Mail/Transport/Smtp.php on line 197, referer: http://localhost/piwik/index.php?module=ScheduledReports&action=index&idSite=1&period=day&date=2017-01-30

This comes from the Apache error.log file. I am running Piwik in CentOS7, with PHP 5.6.9.
Any ideas why for SMTP Zend_Loader is not found? Or is it the class that is being loaded by Zend that is not found?

Thank you in advanced for your help.

#2

Hi!
I don’t know if your problem is the same as mine, see:

Best regards,
E

#3

Doesn’t look to me as if it is the same. Yours sounds like a problem with the database.

#4

Too bad. Let’s hope Piwik can help both of us.
All the best,
E

#5

Had that error also. fixed by setting authentication method to login as discussed here How do I send Piwik emails using Gmail SMTP server? - Analytics Platform - Piwik . hope it helps.

#6

Thanx for the tip! Will check it out. :grinning: