Scheduled Reports Not Sending - Windows Server(3.13.3)

[Lukas (Lukas Winkler)]

Hi,

My idea on this can be found here:

Email Reports aren't sent

Hi, Quite a few people have reported this exact issue and no one can repoduce it: My current guess is still this: One way to find out would be following Emails from Matomo are not being sent, how do I troubleshoot and solve the issue? FAQ - Analytics Platform - Matomo and sending an E-Mail via php-cli.

Scheduled e-mail reports not working - Matomo 3.9.1

Hi, This issue is reported quite often here, but I and no one else on the Matomo team can reproduce it. My current theory on why this happens is the following: When you click on send on the website the PHP code will get executed by php-fpm which will read e.g. /etc/php/7.3/fpm/php.ini. But the automated mail is sent by the cronjob, which executes php-cli which reads another php.ini. And I think that on your server sending mail is set up correctly for the former, but broken for the latter.

Apart from that I know nearly nothing about Windows, so I can’t really help much here.