I have a server at Scaleway
They are using a custom NAT system (proxy?) and on the Piwik log, I always get the internal server’s IP instead of real visitor’s IP
I have found on the FAQ entry Installation - Analytics Platform - Matomo but it doesn’t work.
Is someone here found a solution for scaleway server, and if not, is someone can help me to find the issue ?
I don’t know but they are probably using a load balancer.
Depending on how you log through Piwik (JS or Apache Logs) There are a couple ways to get this working.
For Apache Logs look at http://www.laymance.com/blog/apache-load-balancers-and-log-files/.
Thank you, I will dig in these ways