SAML login is not working with newer version of matomo 3.6.0


Hi Team,
SAML login is configured for our application. we are getting below issue after clicking in SAML login butonscreenshot-2

same issue with 3.5.1 version also.
can some please suggest

(Lukas Winkler) #2


Can you please check your PHP error_log for more detailed error messages?


Hi Lukas,

I see only below errors in php error log.
Error in Matomo: curl_exec: Could not resolve host:; Name or service not known. Hostname requested was:
Error in Matomo: The requested widget is not enabled. This means usually either the plugin that defines the widget is deactivated or you do not have enough permission to access this widget.

I have recently updated matomo from 3.5.1 to 3.6.0. From then widgets are also not loading properly. These errors are related to that and not with SAML I guess.

(Jason) #4


Can you tell us what version your SAML plugin is please.



Hi Jason,

SAML plugin version is 3.2.0

(Matthieu Aubry) #6

Hi there,

Could you please contact us at so we can troubleshoot further?