[RESOLVED] Piwik don't display charts on my dashboard


#1

Hi all,

I’ve just installed PIwik on my local web site (using esay php 5.3.8.1).

Installation was sucessfully terminated, but now when i’m login on my dashboard.
[b]- I can’t see my charts

  • I can’t see calendar and all interactive elements.
  • and sometime my main page is displayed like if no css file was found.[/b]

Do you what should I do ?

thanks.


(Matthieu Aubry) #2

What you should do is read the FAQs :wink: Troubleshooting - Analytics Platform - Matomo


#3

Hi matt,

Thanks for your reply.
I forgot to read the FAQs

So I’ve read it, but my problem is still here. My Piwik version is 1.6. I’ve tried to :

  • verify if Shockawave Flash object was installed : OK
  • verify if Java Plugin was installed : OK
  • download Jquery library, but I don’t really know where should I Paste my files.
  • add [debug]… in my config.ini.php

Could you help me please ?

Thanks. Mikael


(Matthieu Aubry) #4

Ask your webhost to increase the max_execution_time in your php.ini file, for example to 30 seconds.
If you can’t change this setting, you can alternatively disable the feature to combine together CSS and JS files. To disable this feature, edit your config/config.ini.php and add the following:
[Debug]
disable_merged_assets = 1


#5

Hi matt,

I have changed today max_execution_time and set 100.

And It is ok, and all is functionning.