Removing email reports configured by an account no longer available


#1

In our case our “root” account that was used for setting up Piwik initially many years ago had many report emails setup on that account that included others. In more recent versions of Piwik, that setup account was remove/disabled. We suspect that reports setup tom mail by that account are still active? How do we remove those notifications if we can’t login as that account anymore?

Thanks


(Matthieu Aubry) #2

In our case our “root” account that was used for setting up Piwik initially many years ago had many report emails setup on that account that included others. In more recent versions of Piwik, that setup account was remove/disabled. We suspect that reports setup tom mail by that account are still active? How do we remove those notifications if we can’t login as that account anymore?

Are you sure reports are still active? when the user is deleted, Piwik tries to de-activate the scheduled reports for this user. Code reference: piwik/ScheduledReports.php at master · matomo-org/piwik · GitHub