Regarding tracking of www.whitesmiles.de


#1

Hi!

Im having trouble tracking the goals of the above website, i have setup a goal that is triggered on the thank you page. But the conversions in the store and the ones in piwik dont mach.

The ones in piwik are less than in the store.

How can i fix this?

Regards,

Martin


#2

Anyone have any input on this?


#3

What is the URL for the “Thank you” page?

How have you set up your triggers?


#4

#5

The ones in piwik are less than in the store.

Ok, I haven’t used the javascript tracking much. I use the URL tracking. But it might be that the (few?) sales that are not tracked may not have activated javascript in their browser, since you use the javascript tracking.

Or there may be a javascript conflict that only shows in a certain browser.

This is just guesswork from the top of my head.