Question about Heatmap

Premium Features
1

hi,
I config one website in Heatmap manage. but I found that there is different page display between Heatmap and original page. Is there some wrong for configuration of Heatmap for this website? how to resolve it ? thanks.

because I only upload one picture , I can’t upload original page screenshot.
Heatmap:

image
image2210×1466 220 KB

2

Hi,

Just a quick link to a related FAQ until you get a response from the support team:

https://matomo.org/faq/heatmap-session-recording/faq_24272/

3

Hi Limato,

Yes, please review the link Lukas has offered, let us know if you still have issues with this.

Thanks,