Problems with GeoIP

Hi all,

I have a problem with showing wrong data from GeoIP. For our web sites based in Serbia its showing that all visitors are coming from Germany. I didn’t update Piwik to 1.2 or change something in GeoIP plug in, it just started two days ago without any reason.

Thank you all in advance.


Is it hosted in germany? Maybe some reverse proxy and its ip is used for geoip location?

Yes, its hosted in Germany. I will check proxy settings.

Thanks for the tip.

I don’t mean a proxy in front of your browser but some proxy at the host, a reverse proxy which is delivering the pages to each customer. You should ask your host about it. As far as I know there are settings in piwik which can be used to get the real ip.