Problems updating Matomo from version 3.0.4 to version 4.3.1

Problems updating Matomo from version 3.0.4 to version 4.3.1

I am carrying out the process of updating the version 3.0.4 of Matomo to the latest version that they have released, version 4.3.1. As in other updates I have followed the documentation on how to update,
launching the command ./console core: update. After a few hours, I have the following output on the screen, indicating that Matomo has been updated correctly but that there are errors trying to launch the ALTER TABLE statement:

 /var/www/html/matomo_pub/core/Columns/Updater.php:
Error trying to execute the migration 'ALTER TABLE `piwik_log_visit` MODIFY COLUMN `profilable` TINYINT(1) NULL, MODIFY COLUMN `visitor_seconds_since_first` INT(11) UNSIGNED NULL, MODIFY COLUMN `visitor_seconds_since_order` INT(11) UNSIGNED NULL, MODIFY COLUMN `visitor_count_visits` INT(11) UNSIGNED NOT NULL DEFAULT 0, MODIFY COLUMN `visit_total_interactions` MEDIUMINT UNSIGNED DEFAULT 0, MODIFY COLUMN `referer_name` VARCHAR(255) NULL, MODIFY COLUMN `referer_url` VARCHAR(1500) NULL, MODIFY COLUMN `config_browser_name` VARCHAR(40) NULL, ADD COLUMN `config_client_type` TINYINT( 1 ) NULL DEFAULT NULL, MODIFY COLUMN `visitor_seconds_since_last` INT(11) UNSIGNED NULL, MODIFY COLUMN `location_region` char(3) DEFAULT NULL;'.
The error was: SQLSTATE[HY000]: General error: 2006 MySQL server has gone away
    * SQLSTATE[HY000]: General error: 2006 MySQL server has gone away
    * SQLSTATE[HY000]: General error: 2006 MySQL server has gone away
    * SQLSTATE[HY000]: General error: 2006 MySQL server has gone away
    * SQLSTATE[HY000]: General error: 2006 MySQL server has gone away
    * SQLSTATE[HY000]: General error: 2006 MySQL server has gone away
    * SQLSTATE[HY000]: General error: 2006 MySQL server has gone away
    * SQLSTATE[HY000]: General error: 2006 MySQL server has gone away
    * SQLSTATE[HY000]: General error: 2006 MySQL server has gone away
    * SQLSTATE[HY000]: General error: 2006 MySQL server has gone away
    * SQLSTATE[HY000]: General error: 2006 MySQL server has gone away
    * SQLSTATE[HY000]: General error: 2006 MySQL server has gone away
    * SQLSTATE[HY000]: General error: 2006 MySQL server has gone away
    * SQLSTATE[HY000]: General error: 2006 MySQL server has gone away
    * SQLSTATE[HY000]: General error: 2006 MySQL server has gone away
    * SQLSTATE[HY000]: General error: 2006 MySQL server has gone away
    * SQLSTATE[HY000]: General error: 2006 MySQL server has gone away
    * SQLSTATE[HY000]: General error: 2006 MySQL server has gone away
    * SQLSTATE[HY000]: General error: 2006 MySQL server has gone away
    * SQLSTATE[HY000]: General error: 2006 MySQL server has gone away
    * SQLSTATE[HY000]: General error: 2006 MySQL server has gone away
    * SQLSTATE[HY000]: General error: 2006 MySQL server has gone away
    * SQLSTATE[HY000]: General error: 2006 MySQL server has gone away
    * SQLSTATE[HY000]: General error: 2006 MySQL server has gone away
    * SQLSTATE[HY000]: General error: 2006 MySQL server has gone away
    * SQLSTATE[HY000]: General error: 2006 MySQL server has gone away
    * SQLSTATE[HY000]: General error: 2006 MySQL server has gone away
    The update completed successfuly, however there were issues during the process. Please read the above descriptions for details. For further help:
    Check the [ Matomo FAQ ] which explains most common errors during update.
    Ask your system administrator - they may be able to help you with the error which is most likely related to your server or MySQL setup.
Matomo has been successfully updated!

I found the following error in mysql.

Version: '5.7.35-enterprise-commercial-advanced-log'  socket: '/var/lib/mysql/mysql.sock'  port: 3306  MySQL Enterprise Server - Advanced Edition (Commercial)
2021-11-22T00:43:00.866462Z 2 [ERROR] InnoDB: Failed to find tablespace for table `matomo_extra_db`.`piwik_access` in the cache. Attempting to load the tablespace with space id 2845
2021-11-22T00:43:00.866499Z 2 [ERROR] InnoDB: Operating system error number 2 in a file operation.
2021-11-22T00:43:00.866505Z 2 [ERROR] InnoDB: The error means the system cannot find the path specified.
2021-11-22T00:43:00.866509Z 2 [ERROR] InnoDB: Cannot open datafile for read-only: './matomo_extra_db/piwik_access.ibd' OS error: 71
2021-11-22T00:43:00.866513Z 2 [ERROR] InnoDB: Operating system error number 2 in a file operation.
2021-11-22T00:43:00.866515Z 2 [ERROR] InnoDB: The error means the system cannot find the path specified.
2021-11-22T00:43:00.866519Z 2 [ERROR] InnoDB: Could not find a valid tablespace file for `matomo_extra_db/piwik_access`. Please refer to http://dev.mysql.com/doc/refman/5.7/en/innodb-troubleshooting-datadict.html for how to resolve the issue.
2021-11-22T00:43:00.866556Z 2 [Warning] InnoDB: Orphan table encountered during DROP DATABASE. This is possible if '`matomo_extra_db`.`piwik_access`.frm' was lost.
2021-11-22T00:43:00.866561Z 2 [Warning] InnoDB: Missing .ibd file for table `matomo_extra_db`.`piwik_access`.

2021-11-22T02:17:13.349190Z 0 [Note] InnoDB: page_cleaner: 1000ms intended loop took 4146ms. The settings might not be optimal. (flushed=2006 and evicted=0, during the time.)
2021-11-22T02:17:42.476140Z 0 [Note] InnoDB: page_cleaner: 1000ms intended loop took 4314ms. The settings might not be optimal. (flushed=2009 and evicted=0, during the time.)
2021-11-22T02:17:50.253047Z 0 [Note] InnoDB: page_cleaner: 1000ms intended loop took 4032ms. The settings might not be optimal. (flushed=2013 and evicted=0, during the time.)
2021-11-22T02:19:08.773656Z 0 [Note] InnoDB: page_cleaner: 1000ms intended loop took 4006ms. The settings might not be optimal. (flushed=2009 and evicted=0, during the time.)
2021-11-22T02:19:24.939157Z 0 [Note] InnoDB: page_cleaner: 1000ms intended loop took 4119ms. The settings might not be optimal. (flushed=2008 and evicted=0, during the time.)
2021-11-22T02:19:53.827854Z 0 [Note] InnoDB: page_cleaner: 1000ms intended loop took 4069ms. The settings might not be optimal. (flushed=2007 and evicted=0, during the time.)
2021-11-22T02:19:59.024485Z 0 [Note] InnoDB: page_cleaner: 1000ms intended loop took 4196ms. The settings might not be optimal. (flushed=2010 and evicted=0, during the time.)
2021-11-22T02:20:08.031872Z 0 [Note] InnoDB: page_cleaner: 1000ms intended loop took 4175ms. The settings might not be optimal. (flushed=2009 and evicted=0, during the time.)
2021-11-22T02:26:23.033410Z 0 [Note] InnoDB: page_cleaner: 1000ms intended loop took 4046ms. The settings might not be optimal. (flushed=2008 and evicted=0, during the time.)
2021-11-22T02:28:38.860046Z 0 [Note] InnoDB: page_cleaner: 1000ms intended loop took 4283ms. The settings might not be optimal. (flushed=2008 and evicted=0, during the time.)
2021-11-22T02:29:07.360645Z 0 [Note] InnoDB: page_cleaner: 1000ms intended loop took 4208ms. The settings might not be optimal. (flushed=2008 and evicted=0, during the time.)
2021-11-22T02:30:51.064692Z 0 [Note] InnoDB: page_cleaner: 1000ms intended loop took 4034ms. The settings might not be optimal. (flushed=2008 and evicted=0, during the time.)
2021-11-22T02:31:18.613033Z 0 [Note] InnoDB: page_cleaner: 1000ms intended loop took 4222ms. The settings might not be optimal. (flushed=2009 and evicted=0, during the time.)
2021-11-22T02:31:28.961822Z 0 [Note] InnoDB: page_cleaner: 1000ms intended loop took 4284ms. The settings might not be optimal. (flushed=2011 and evicted=0, during the time.)
2021-11-22T02:31:48.338442Z 0 [Note] InnoDB: page_cleaner: 1000ms intended loop took 4177ms. The settings might not be optimal. (flushed=2006 and evicted=0, during the time.)
2021-11-22T02:31:58.631626Z 0 [Note] InnoDB: page_cleaner: 1000ms intended loop took 4397ms. The settings might not be optimal. (flushed=2011 and evicted=0, during the time.)
2021-11-22T02:32:08.925859Z 0 [Note] InnoDB: page_cleaner: 1000ms intended loop took 4264ms. The settings might not be optimal. (flushed=2009 and evicted=0, during the time.)
2021-11-22T02:32:19.240627Z 0 [Note] InnoDB: page_cleaner: 1000ms intended loop took 4346ms. The settings might not be optimal. (flushed=2012 and evicted=0, during the time.)
2021-11-22T02:32:29.457662Z 0 [Note] InnoDB: page_cleaner: 1000ms intended loop took 4112ms. The settings might not be optimal. (flushed=2012 and evicted=0, during the time.)
2021-11-22T02:32:39.442781Z 0 [Note] InnoDB: page_cleaner: 1000ms intended loop took 4155ms. The settings might not be optimal. (flushed=2010 and evicted=0, during the time.)
2021-11-22T02:32:59.127232Z 0 [Note] InnoDB: page_cleaner: 1000ms intended loop took 4054ms. The settings might not be optimal. (flushed=2010 and evicted=0, during the time.)
2021-11-22T02:34:31.019772Z 0 [Note] InnoDB: page_cleaner: 1000ms intended loop took 4279ms. The settings might not be optimal. (flushed=2009 and evicted=0, during the time.)
2021-11-22T02:34:41.600644Z 0 [Note] InnoDB: page_cleaner: 1000ms intended loop took 4150ms. The settings might not be optimal. (flushed=2008 and evicted=0, during the time.)
2021-11-22T02:35:17.007496Z 0 [Note] InnoDB: page_cleaner: 1000ms intended loop took 4069ms. The settings might not be optimal. (flushed=2010 and evicted=0, during the time.)
2021-11-22T02:35:27.908746Z 0 [Note] InnoDB: page_cleaner: 1000ms intended loop took 4145ms. The settings might not be optimal. (flushed=2011 and evicted=0, during the time.)
2021-11-22T02:35:35.053821Z 0 [Note] InnoDB: page_cleaner: 1000ms intended loop took 4124ms. The settings might not be optimal. (flushed=2010 and evicted=0, during the time.)
2021-11-22T02:35:49.543565Z 0 [Note] InnoDB: page_cleaner: 1000ms intended loop took 4375ms. The settings might not be optimal. (flushed=2010 and evicted=0, during the time.)
2021-11-22T02:35:56.435129Z 0 [Note] InnoDB: page_cleaner: 1000ms intended loop took 4057ms. The settings might not be optimal. (flushed=2011 and evicted=0, during the time.)
2021-11-22T02:36:31.812236Z 0 [Note] InnoDB: page_cleaner: 1000ms intended loop took 4428ms. The settings might not be optimal. (flushed=2009 and evicted=0, during the time.)
2021-11-22T02:36:42.846210Z 0 [Note] InnoDB: page_cleaner: 1000ms intended loop took 4240ms. The settings might not be optimal. (flushed=2011 and evicted=0, during the time.)

Environment

MySQL Version 5.7.35
PHP Version 7.4.6

What’s going wrong? How can I solve this problem?
Thank you very much in advance.

Do I need to update Matomo from 3.0.4 to 4.0.0 first?

Maybe it can be a good idea to try :wink: