On my personal Joomla site, in Matomo version 4.1.1 I wanted to change some settings.
I enabled “two-factor authentication” but was surprised not to see the setting. When I wanted to change the menu to see other Matomo settings, I got a window for setting this function: "You must configure two-factor authentication before you can identify yourself.
Please follow the next steps to configure two-factor authentication. "
But, only then did I realize that I need to download an app on my mobile phone, scan a QR code, and enter an activation code.
The problem is, on my mobile phone, I cannot download an app.
So I am stuck at this stage and cannot go back. No “Cancel” or “Back” button to disable Two-Factor Authentication. So I no longer have access to Matomo statistics.
Via FTP, I modified the “config.ini.php” file by removing line 146: PluginsInstalled  = “TwoFactorAuth” but that doesn’t change anything!
The question: How to disable this setting without having access to Matomo?
Via FTP, in which file can I deactivate it?
Thanks for your help.