Problem with installation (could be missed file)

Support & Bugs
1

Hey,

I’ve try to install piwik, but when I open the index.php i get following error message:

Warning: require_once(Zend/Session/Abstract.php) [function.require-once]: failed to open stream: No such file or directory in /var/www/web4/html/scripte/piwik/libs/Zend/Session.php on line 28

Fatal error: require_once() [function.require]: Failed opening required 'Zend/Session/Abstract.php' (include_path='.') in /var/www/web4/html/scripte/piwik/libs/Zend/Session.php on line 28

the files Session.php and Abstract.php exist, what can I do?

2

Your system doesn’t allow setting the include path. Sorry.

3

What must my Hoster change that it works?

4

At this point, your host has to set the include path. See index.php.

5

ok, He would do it.