Problem with GeoIP plugin

I started playing with the GeoIP plugin and am running into issues. I’m running piwik 1.5.1 and GeoIP .017. After installing the plugin and running through the instructions I removed the piwik_archive tables and had those rebuild. I checked the piwik_log_visit table and I see the new columns (location_geoip_city, etc) have data… but when I view the reports I get “There is no data for this report”. I am not sure how to debug this… any ideas???


hhmm had an interesting observation… I had also installed the GeoIP Map plugin (GeoIPMap · Issue #2245 · matomo-org/matomo · GitHub) and thought it was not working… figured it was because I was having problems with the GeoIP plugin… but I was just looking around and noticed if I switched to live data on that plug it started working… not sure if this will help anyone in helping me but figured it was worth a shot :slight_smile:


Figured it out… I run archiving on another server and did not have the plugin installed there… duhh… seems very obvious now… all the data was being recorded in piwik_log_visit table but never got to the archives…

so heads up to anyone running archiving on a second server…

I suggest you to read a previous post about this issue.

You will cannot fix until new release of Piwik.

As Matt have told me:

That’s a bug until we include GeoIP plugin in core and make the integration 100% perfect…,70989

Good news: GeoIP is now integrated in Piwik, enabling Accurate Visitors Geolocation in your Analytics reports. To enable GeoIP go to the Settings > Geolocation admin page, and follow the short instructions.

You can also get an even more accurate Country & City Database from here to enjoy top accuracy in detecting your visitors locations.

See also the documentation about Geolocation - Analytics Reports in Piwik.