Problem - Visitors Log Screen Just Hangs without loading

Hi,

I have noticed in the last two versions of Piwik, (the 1.9X version and the new 1.10 version) that the:

Visitors > Visitors Log

Screen just hangs and hangs but never actually loads.

It continues to show “loading data” and doesn’t ever actually show an error message, but it never loads either. (I am using the latest 18.0 version of Firefox and the site is hosted on Hostgator)

It always worked fine before these last two versions, and this is not a big database. Its only one site with quite low traffic. It should load instantly.

I used to use this all the time. The Visitors Log screen is easily the most useful thing in Piwik, so not having access to this has crippled the usefulness of the software.

Any ideas?

Edit - Just tested out IE and it works in Internet Explorer. So I am guessing there is some kind of firefox incompatibility?

Is there any firefox plugins or additions you can temporarily disable to see if they are causing a c o n flict and subsequent firefox con flict?

any error in the server error logs ?

Any error in firefox javascript console ?

doe it work other browsers?

It works in Internet Explorer.

Still has the same problem in Firefox with the new 1.10.1 version.

any error in the server error logs ?

Any error in firefox javascript console ?

Not sure what these are or how to check them.