I am having a problem with Piwik. I have just transferred from using Google Analytics. We get roughly 150 hits per day.
I installed the code last night and as of this morning the only data that it has collected is mine (my ip address) when I was testing real time data and I know that other people of been on the site as I have seen via my tracking within my cPanel, we have also had people calling us via the freephone number on the site. I have now blocked my IP and I am now not getting any data recorded at all.
Please can you help.
I have Piwik intsalled in a folder within the sites url.
I know this is an old topic. But I just installed this tool and I am having the exact same problem.
I don’t see how changing ( my browser ) is going to change if a user’s ( who will definitely be using whatever browser they choose ) data is collected.