I wonder if anyone can help me please?
I have been running Piwik successfully for a while, but noticed recently that all logging had stopped. It would seem that after a recent upgrade, there was a change required for the tracking code…
Anyway, I have now modified the tracking code and uploaded both Java and image variants to the website and can confirm this is appearing in the page content.
Now the only visits being logged are my own, and most strangely the IP recorded is my internal one [192.168.1.127], not the external IP as appearing from my ISP.
Fortunately I have been running another logging service on the remote site so I can see that visitors haven’t stopped! I have tried going through a proxy but that wasn’t recorded by Piwik either but it was logged by the other service.