Piwik E-Commerce - Problem with IP and country flag of abadonned cart


#1

Hi,

I am using Piwik with our shop and since I have installed the E-Commerce Plugin the cart function is working. I think it is a great tool however it does not work perfectly for me.

All abadonned carts are saved with the IP and country flag of my home server which is Germany. However we sell mostly abroad. We can therefore not track abadonned carts by country.

Any ideas how we could chage this so cart items are tracked with the correct IP of the user.

Regards

mealt


(Matthieu Aubry) #2

Please contact the Plugin developer as he can help you fix the bug maybe. The solution would be to overwqrite the custom IP from the visitor when sending the cart orders requests to piwik. See &cip= parameter in the tracking API here: http://piwik.org/docs/tracking-api/reference/