Piwik does'nt record data


Hey Guys,
i just wanted to test Piwik on my Site so i installed it. After the installation i edited my footer-code in which i already have my Google Analytics snippet (Piwik Snippet is above that). The Software i use on my site is the woltlab burning board.

So like i said, after the installation now piwik still opens the page, that no data has been tracked yet. But it has to track data because there are active users on that page.

This is what my Trackingcode looks like (copy and paste from the piwik installation):

Is it maybe the // in front of the url? Is sth wrong there? Hope you can help me.

(Matthieu Aubry) #2

Hi there,

Check out the FAQ: Piwik doesn't track any visits and pages, and shows "There is no data for this report" in all reports. - Analytics Platform - Matomo


Solved the problem yesterday already. Yummi-FTP didn’t upload the hidden files :sunglasses: i uploaded them, and all workes fine for me! :slight_smile: