Piwik Basic Help Please

eppic · October 24, 2009, 11:49pm

Hi, I’ve managed to create a new MySQL database, upload the Piwik files, run the install ok, and copy the code and paste it at the footers on my pages…

So how do I access the Piwik dashboard to see the data???
thanks

karlsson · October 25, 2009, 4:10pm

Open your browser and open:

yourdomain.com/piwikfolder/

Put in your username and your password

eppic · October 26, 2009, 3:17pm

Thanks Karlsson,
When I do that is just takes me to the installation procedure again…no log in.
Any ideas?

vipsoft · October 26, 2009, 3:57pm

If you’re back at the Install screen, then Piwik didn’t find config/config.ini.php.

The most likely cause is that the web server doesn’t have write permissions to the config folder. You would have received a warning about this during the Installation.

eppic · October 26, 2009, 6:35pm

Hmm, All I have in the config folder is: config.ini.sample.php and global.ini.php

eppic · October 27, 2009, 5:51pm

…Bump. style_emoticons/<#EMO_DIR#>/smile.gif
Any other suggestions anyone?
This help is very much appreciated by the way…

vipsoft · October 27, 2009, 6:54pm

Change the permissions or ownership of the config folder so that the web server account can create config.ini.php. You will ha tgo thru the Installation screens again.