I experience exactly the same problem. I checked everything that is mentioned in the FAQ mentioned above. There is proper access to the database, the code on the website I want to track is correct, I checked it at least 10 times. Furthermore, I reinstalled Piwik several times. When checking the database tables manually, I only notice changes in the piwik_log_action table, where the website I want to follow is added. However, the piwik_log_visit table remains completely empty. Furthermore, in the error logs of the server, I can’t notice any error regarding piwik. (no error since install of piwik)
There is no SSL, very simple website with only a few lines html (www.aixxl.aero).
I really don’t have any clue what could be wrong!!! Please help!
Thank you. I installed both new php files, in their appropriate directory. However, now the piwik installation appears to be “broken”, i.e., when I co to the URL of my piwik installation (analytics.vaneykeren.be), I only see a php file…
I have the same problem on the new version, i am sure to have checked everything what i find in the faq but the rows from the table of the visits on my database are still empty and the server logs file doesn’t contain errors about piwik.
[ul]
[li] Tried installing version 2.1.1b-6 to no avail
[/li][li] Flushed tables, removed files and installed the latest stable pre-2 version (1.12)
[/li][li] Confirmed functioning reports in the Dashboard, then upgraded to 2.1.x latest via the Dashboard link
[/li][/ul]
The issue appears to be with the installation process for 2.1.x latest
I have the same problem. I installed Piwik yesterday, and after a lot of questions and a headache, I finally came to this forum entry. The workaround works well. It probably means that the Provider plugin contains some kind of bug.
It seems nobody here has opened a ticket on the bug tracker, so I’ll do it
Thanks for the workaround, and I’m hopping this will be fixed soon !