Piwik 1.7.1: Returning visits doesn't work properly


Hi Guys,

There is a problem with returning visits. They just don’t work. I checked and visits has the same config_id but visitors are not recognized as returning visitor but as a new visitor so in the effect we have visitors = uniqs and VisitsFrequency (Engagement) return 0 data.

I reverted class core/Tracker/Visit.php to this from 1.6 and it works perfectly.

(Matthieu Aubry) #2

Do you use javascript tracking or some other tracking method?

It should work if you use JS, it will not if you use other methods (unless you set the correct parameters such as _idvc)


No I don’t use javascript tracking. But even without it visits are tracked well but just returning visits are not. Can you tell me what was the brilliant idea behind that change :slight_smile: ?

(Matthieu Aubry) #4

Performance improvements for very high traffic servers