PHP Fatal error: Call to undefined method Piwik\Piwik::isUserIsSuperUser()

Support & Bugs
1

I’ve googled and found a few similar issues/bugs but none with this exact same error so here it goes:

After upgrading to Piwik 2.3 from the last version, everything seems to work fine except that I get this error when clicking on “Settings”

Any ideas?


2014/05/27 05:23:33 [error] 544323#0: *133697 FastCGI sent in stderr: "PHP message: PHP Fatal error:  Call to undefined method Piwik\Piwik::isUserIsSuperUser() in /var/www/clients/client1/web36/web/plugins/SecurityInfo/SecurityInfo.php on line 36" while reading response header from upstream, client: 197.79.34.200, server: analytics.ict-consult.co.za, request: "GET /index.php?module=UsersManager&action=userSettings&idSite=4&period=range&date=previous7 HTTP/1.1", upstream: "fastcgi://unix:/var/lib/php5-fpm/web36.sock:", host: "analytics.ict-consult.co.za", referrer: "http://analytics.ict-consult.co.za/index.php?module=CoreHome&action=index&idSite=4&period=range&date=previous7"
2

Please upgrade the plugin SecurityInfo to the latest version available here: http://plugins.piwik.org/SecurityInfo

3

Thanks, I’ve done that and it fixed the issue. I’ve never had to manually update a plugin like this, was this an error?

4

Hi together,

I’ve got the same problem after upgrading to the latest version.
First, if I download the zip-file from your link, matt, I get an empty zip (?)
And my second questions is, how do I upgrade the plugin precisely?
Delete all files and folder inside /piwik/plugins/SecurityInfo an then upload the files from the latest zip (1.0.5)?
Or just some files?

Thanks a lot

  • steffi -
5

First, if I download the zip-file from your link, matt, I get an empty zip (?)

http://plugins.piwik.org/api/1.0/plugins/SecurityInfo/download/1.0.5 ← this shold work. try to “decompress” it and it may show the files?