OptOut cookie piwik_ignore usage without iFrame inclusion

Support & Bugs
1

Hi all,

we face a problem regarding opt out and maybe someone here can help us out:

We have a matomo running under analytics.domain.tdl (piwik_ignore is set with this domain)
We have a website under domain.tdl (here we use straight forward js tracking with opt out iframe, everything is fine)
We have a react webapp under demo.domain.tdl. Here we want to track certain infos in the server using https://www.npmjs.com/package/matomo-tracker

In this webapp we wan’t to respect the opt out of a user, but we can not read the opt out cookie, cause it`s domain is analytics.domain.tdl not *.domain.tdl. We have found no way to change this.

The question now is, what information/param must be sent with the tracking call from the webapp to make the opt out effective and NOT track any call from a client, which has the opt out cookie set?

Any ideas are very welcome!

TIA and best regards

2

Hi,

This may help you:

https://developer.matomo.org/guides/tracking-javascript-guide#optional-creating-a-custom-opt-out-form

You can create an custom opt-out form in JS that sets the cookie on the current website.

3

Hi,

thank you very much for the fast response and the hint. Unfortunately the method isUserOptedOut seems not to be available. This is dummy code trying to use it:

  <script type="text/javascript">
    var _paq = _paq || [];
    (function() {
      var u="//analytics.domain.tld/";
      _paq.push(['setTrackerUrl', u+'piwik.php']);
      _paq.push(['setSiteId', '10']);
      _paq.push([function () {
        if (this.isUserOptedOut()) {
          console.log("opt out");
        } else {
          console.log("opt in");
        }
      }])
      var d=document, g=d.createElement('script'), s=d.getElementsByTagName('script')[0];
      g.type='text/javascript'; g.async=true; g.defer=true; g.src=u+'piwik.js'; s.parentNode.insertBefore(g,s);
    })();
  </script>

This results in: Uncaught TypeError: this.isUserOptedOut is not a function
Looking at ‘this’ in the debuggers shows, I am in the context of the tracker as I see it`s functions but isUserOptedOut is not visible.

It is also not mentioned in the JS API in the docs. Maybe it is not available anymore?

4

Hi,

This feature is quite new. Are you using the latest Matomo version (3.5.0)?

5

Indeed we are stuck on an older matomo. We will try to update first and check on this issue later.

1 Like
6

Hi,

we managed to update to version 3.5.1 and the function is avalilable now. Thanks for the hint!

7

Sorry to bother again, but the function is not quite working as I expected. I can now use

this.optUserOut()
this.forgetUserOptOut()
this.isUserOptedOut()

The last function is reflecting the status set by the first two functions, but it does not reflect the presence of a piwik_ignore cookie, means it does not reflect the status set by the normal Opt-Out-Module.
The other way round, the normal Opt-Out-Module does also not reflect to status set by the functions mentioned above.
Both behaviours are, what I would expect.

Am I getting something wrong here? Are there any restrictions regarding domain, ports etc?

8

As far as I’m aware off, the OptOut Iframe solution uses a 3rd-party-cookie (it is saved for the Matomo domain) and the new method uses a 1st-party-cookie (it is saved for the Domain you are using it).

1 Like
9

Yea, looks like this. Thanks for the tip. It does not help the way we hoped for, but it is usefull anyway.