Oops… there was a problem during the request. - Failed to write cache file

[heurteph-ei (Philippe)]

Is it the same as:

Visits logs broken after latest update

Hi, I’m no longer able to access the visits logs section since I have updated Matomo to the latest version. I am getting this error message: Oops… there was a problem during the request. Maybe the server had a temporary issue, or maybe you requested a report with too much data. Please try again. If this error occurs repeatedly please contact your Matomo administrator for assistance. [image] I checked the diagnostic page and everything is fine. The proposed suggestions are also made (auto-…