Hi all,
Since Piwik Rel. 1.2 (currently we use 1.8.4) there’s a big difference between actions and visits. Piwik is evaluating statistically an callcenter intranet which is used as a knowledge base.
See screenshot of a normal day.
Visits typically start at 08:00 AM, reaches it’s peak level at noontime bevor visits run out at about 23:00 PM.
[attachment 912 ScreenHunter_016.jpg]
This is contradictory to the action statistics which according to Piwik has the peak level between 23:00 and 01:00.
We can’t confirm these figures by compare them with the webserver access logs.
[attachment 913 ScreenHunter_015.jpg]
The data aggregation is running every 15 Minutes (from 02:00 to 22:00) via archiving script. Additionally 23:30 and 00:30.
Has anyone the same experience or a solution for this problem?
Best regards
Markus