Non Receipt of daily analysis reports

Support & Bugs
1

Hey there!!

I am currently using Matomo version 3.2.0. And I am unable to receive the daily analysis report even after editing the settings as required.

Please enlighten on how this problem can be rectified.

In advance, thanks.

2

Hi,

Are you able to receive the email when you try to send it manually?

3

No. I am unable to receive the mail manually too.

4

In that case I’d double check if the email settings are correct and if the server is able to connect to the SMTP server in case you are using SMTP.

5

Mine is SSL SMTP and I have the port to 465. But still in vain.
I have tried all ways.