kdgw1
(Klaus-Dieter Gwiasda)
February 20, 2018, 4:21pm
1
Hello,
Magento 2.2.2
Henhed_Piwik
Matomo 3.3.0
Tracking works until the shopping cart, but the checkout does not transfer the data and the shopping cart is empty.
It’s not always like that, sometimes it works.
Does anyone know the problem and has a solution?
Best regards
Klaus
Lukas
(Lukas Winkler)
February 20, 2018, 7:42pm
2
Hi,
I am not sure if this is an issue with Matomo or the integration.
I saw that you have already opened an issue here:
opened 07:37AM - 20 Feb 18 UTC
closed 07:03PM - 27 Mar 18 UTC
Hello,
Magento 2.2.2
Henhed_Piwik
Matomo 3.3.0
Tracking works until the … shopping cart, but the checkout does not transfer the data and the shopping cart is empty.
It's not always like that, sometimes it works.
Does anyone know the problem and has a solution?
Best regards
Klaus
Julia_A
(J AB)
January 16, 2023, 1:39pm
3
Want to refine the topic.
My cart is empty
The sum is fixed, but where is the quantity?
@Julia_A
The following at:
We have implemented a manual ecommerce tracking in our online store. Except for a strange behavior, everything works fine.
We track the shopping cart, which works fine and is visible in Matomo. However, when we call the event
“trackEcommerceOrder” the amounts are taken over correctly. However, the quantity is always set to “0”.
From our perspective, we do everything as described on the page “https://matomo.org/faq/reports/advanced-manually-tracking-ecommerce-actions-in-matomo/ ”.
Here the exe…