No records and missing image

Hi,

I use Piwik a few months on 10 sites without problems. yesterday I made an update from 0.2.27 to 0.2.29 and today to 0.2.30.

Since yesterday my Piwik doesn´t record any visits and shows a missing image.

Here is one of the websites I use Piwik

www.made-in-baden.de

I tried to reinstall 0.2.30 an it works without problems.

Any ideas? Thank you for your help.

No one any idea?

There are no visits recorded in the database.

Help me please style_emoticons/<#EMO_DIR#>/sad.gif

Sorry, I saw “it works without problems”…

I looked at your site:

Fatal error: Class ‘Zend_Exception’ not found in /html/sts/libs/Zend/Registry.php on line 146

You’ll find more information in your server logs.

You’ll also want to check to see if you had a local override on your include path, in your current and previous installations.

If you’re still stuck, post your:

<?php phpinfo();

There’s a problem somewhere, but it isn’t being properly reported because of a bug in the Zend 1.0 framework.

Please change line 146 of libs/Zend/Registry.php to:

require_once 'Zend/Exception.php';

This should report where the error is really occurring. (Probably due to a change in your config/config.ini.php.)

Now I get the following with a fatal error in the last line: (it is a completely new Installation of Piwik with a new database since the first error, but no changes)

Notice: Undefined index: access in /html/sts/libs/Zend/Registry.php on line 149 Backtrace -->#0 Piwik_ErrorHandler(8, Undefined index: access, /html/sts/libs/Zend/Registry.php, 149, Array ([index] => access,[instance] => Zend_Registry Object ([timer] => Piwik_Timer Object ([] => 1236685151.1322,[] => 3145456),[config] => Piwik_Config Object ([] => http://dev.piwik.org/trac/browser/trunk/co…php?format=raw,[] => Zend_Config_Ini Object ([] => .,[] => 1,[] => 0,[] => 13,[] => Array ([superuser] => Zend_Config Object ([] => 1,[] => 0,[] => 2,[] => Array ([login] => root,[password] => ),[] => ,[] => Array ()),[database] => Zend_Config Object ([] => 1,[] => 0,[] => 7,[] => Array ([host] => ,[username] => ,[password] => ,[dbname] => ,[tables_prefix] => ,[port] => 3306,[adapter] => PDO_MYSQL),[] => ,[] => Array ()),[database_tests] => Zend_Config Object ([] => 1,[] => 0,[] => 7,[] => Array ([host] => localhost,[username] => root,[password] => ,[dbname] => piwik_tests,[tables_prefix] => piwiktests_,[port] => 3306,[adapter] => PDO_MYSQL),[] => ,[] => Array ()),[Plugins] => Zend_Config Object ([] => 1,[] => 0,[] => 1,[] => Array ([Plugins] => Zend_Config Object ([] => 1,[] => 0,[] => 26,[] => Array ([0] => CorePluginsAdmin,[1] => CoreAdminHome,[2] => CoreHome,[3] => API,[4] => Widgetize,[5] => LanguagesManager,[6] => Actions,[7] => Dashboard,[8] => Referers,[9] => UserSettings,[10] => UserCountry,[11] => VisitsSummary,[12] => VisitFrequency,[13] => VisitTime,[14] => VisitorInterest,[15] => ExampleAPI,[16] => ExamplePlugin,[17] => ExampleRssWidget,[18] => ExampleFeedburner,[19] => ExampleRssWidget,[20] => Provider,[21] => Feedback,[22] => Login,[23] => UsersManager,[24] => SitesManager,[25] => Installation),[] => ,[] => Array ())),[] => ,[] => Array ()),[PluginsInstalled] => Zend_Config Object ([] => 1,[] => 0,[] => 1,[] => Array ([PluginsInstalled] => Zend_Config Object ([] => 1,[] => 0,[] => 5,[] => Array ([0] => Login,[1] => CoreAdminHome,[2] => UsersManager,[3] => SitesManager,[4] => Installation),[] => ,[] => Array ())),[] => ,[] => Array ()),[Plugins_Tracker] => Zend_Config Object ([] => 1,[] => 0,[] => 0,[] => Array (),[] => ,[] => Array ()),[Debug] => Zend_Config Object ([] => 1,[] => 0,[] => 2,[] => Array ([always_archive_data] => ,[enable_sql_profiler] => ),[] => ,[] => Array ()),[General] => Zend_Config Object ([] => 1,[] => 0,[] => 21,[] => Array ([time_before_archive_considered_outdated] => 10,[default_day] => yesterday,[default_module_login] => ,[enable_browser_archiving_triggering] => 1,[action_category_delimiter] => /,[default_currency] => $,[default_language] => en,[dataTable_default_sort_order] => desc,[dataTable_default_limit] => 10,[show_website_selector_in_user_interface] => 1,[minimum_php_version] => 5.1.3,[minimum_mysql_version] => 4.1,[minimum_memory_limit] => 128,[login_cookie_name] => piwik_auth,[login_cookie_expire] => 2592000,[login_password_recovery_email_address] => password-recovery@{DOMAIN},[login_password_recovery_email_name] => Piwik,[datatable_archiving_maximum_rows_referers] => 500,[datatable_archiving_maximum_rows_subtable_referers] => 50,[datatable_archiving_maximum_rows_actions] => 500,[datatable_archiving_maximum_rows_subtable_actions] => 100),[] => ,[] => Array ()),[Tracker] => Zend_Config Object ([] => 1,[] => 0,[] => 14,[] => Array ([record_statistics] => 1,[default_action_name] => index,[visit_standard_length] => 1800,[default_time_one_page_visit] => 10,[download_url_var_name] => download,[outlink_url_var_name] => link,[download_outlink_name_var] => name,[campaign_var_name] => piwik_campaign,[campaign_keyword_var_name] => piwik_kwd,[cookie_name] => piwik_visitor,[cookie_expire] => 63072000,[use_first_referer_to_determine_goal_referer] => ,[enable_detect_unique_visitor_using_settings] => 1,[enable_language_to_country_guess] => 1),[] => ,[] => Array ()),[log] => Zend_Config Object ([] => 1,[] => 0,[] => 3,[] => Array ([logger_message] => Zend_Config Object ([] => 1,[] => 0,[] => 1,[] => Array ([0] => screen),[] => ,[] => Array ()),[logger_error] => Zend_Config Object ([] => 1,[] => 0,[] => 1,[] => Array ([0] => screen),[] => ,[] => Array ()),[logger_exception] => Zend_Config Object ([] => 1,[] => 0,[] => 1,[] => Array ([0] => screen),[] => ,[] => Array ())),[] => ,[] => Array ()),[log_tests] => Zend_Config Object ([] => 1,[] => 0,[] => 4,[] => Array ([logger_message] => Zend_Config Object ([] => 1,[] => 0,[] => 1,[] => Array ([0] => screen),[] => ,[] => Array ()),[logger_api_call] => Zend_Config Object ([] => 1,[] => 0,[] => 1,[] => Array ([0] => screen),[] => ,[] => Array ()),[logger_error] => Zend_Config Object ([] => 1,[] => 0,[] => 1,[] => Array ([0] => screen),[] => ,[] => Array ()),[logger_exception] => Zend_Config Object ([] => 1,[] => 0,[] => 1,[] => Array ([0] => screen),[] => ,[] => Array ())),[] => ,[] => Array ()),[path] => Zend_Config Object ([] => 1,[] => 0,[] => 1,[] => Array ([log] => tmp/logs/),[] => ,[] => Array ()),[smarty] => Zend_Config Object ([] => 1,[] => 0,[] => 6,[] => Array ([template_dir] => Zend_Config Object ([] => 1,[] => 0,[] => 3,[] => Array ([0] => plugins,[1] => themes/default,[2] => themes),[] => ,[] => Array ()),[plugins_dir] => Zend_Config Object ([] => 1,[] => 0,[] => 2,[] => Array ([0] => libs/Smarty/plugins,[1] => core/SmartyPlugins),[] => ,[] => Array ()),[compile_dir] => tmp/templates_c,[cache_dir] => tmp/cache,[error_reporting] => 6143,[debugging] => 1),[] => ,[] => Array ())),[] => ,[] => Array ()),[] => Zend_Config_Ini Object ([] => .,[] => 1,[] => 0,[] => 5,[] => Array ([superuser] => Zend_Config Object ([] => 1,[] => 0,[] => 3,[] => Array ([login] => idn,[password] => xxx,[email] =>xxx),[] => ,[] => Array ()),[database] => Zend_Config Object ([] => 1,[] => 0,[] => 7,[] => Array ([host] => xxx,[username] => xxx,[password] => xxx,[dbname] => xxx,[tables_prefix] => piwik_,[adapter] => PDO_MYSQL,[port] => 3306),[] => ,[] => Array ()),[PluginsInstalled] => Zend_Config Object ([] => 1,[] => 0,[] => 1,[] => Array ([PluginsInstalled] => Zend_Config Object ([] => 1,[] => 0,[] => 28,[] => Array ([0] => Login,[1] => CoreAdminHome,[2] => UsersManager,[3] => SitesManager,[4] => Installation,[5] => CoreUpdater,[6] => CorePluginsAdmin,[7] => CoreHome,[8] => API,[9] => Widgetize,[10] => LanguagesManager,[11] => Actions,[12] => Dashboard,[13] => Referers,[14] => UserSettings,[15] => UserCountry,[16] => VisitsSummary,[17] => VisitFrequency,[18] => VisitTime,[19] => VisitorInterest,[20] => ExampleAPI,[21] => ExamplePlugin,[22] => ExampleRssWidget,[23] => ExampleFeedburner,[24] => Provider,[25] => Feedback,[26] => Goals,[27] => Live),[] => ,[] => Array ())),[] => ,[] => Array ()),[Plugins_Tracker] => Zend_Config Object ([] => 1,[] => 0,[] => 1,[] => Array ([Plugins_Tracker] => Zend_Config Object ([] => 1,[] => 0,[] => 2,[] => Array ([0] => Provider,[1] => Goals),[] => ,[] => Array ())),[] => ,[] => Array ()),[Plugins] => Zend_Config Object ([] => 1,[] => 0,[] => 1,[] => Array ([Plugins] => Zend_Config Object ([] => 1,[] => 0,[] => 28,[] => Array ([0] => CorePluginsAdmin,[1] => CoreAdminHome,[2] => CoreHome,[3] => API,[4] => Widgetize,[5] => LanguagesManager,[6] => Actions,[7] => Dashboard,[8] => Referers,[9] => UserSettings,[10] => UserCountry,[11] => VisitsSummary,[12] => VisitFrequency,[13] => VisitTime,[14] => VisitorInterest,[15] => ExampleAPI,[16] => ExamplePlugin,[17] => ExampleRssWidget,[18] => ExampleFeedburner,[19] => ExampleRssWidget,[20] => Provider,[21] => Feedback,[22] => Login,[23] => UsersManager,[24] => SitesManager,[25] => Installation,[26] => Goals,[27] => Live),[] => ,[] => Array ())),[] => ,[] => Array ())),[] => ,[] => Array ()),[] => /html/sts/config/config.ini.php,[] => /html/sts/config/global.ini.php,[] => ,[] => 1,[] => /html/sts),[db] => Zend_Db_Adapter_Pdo_Mysql Object ([] => mysql,[] => Array (),[] => 2,[] => Zend_Db_Profiler Object ([] => Array (),[] => ,[] => ,[] => ),[] => PDO Object (),[] => 0,[] => 1),[logger_api_call] => Piwik_Log_APICall Object ([] => piwik_logger_api_call,[] => ,[] => tmp/logs/logger_api_call,[] => Piwik_Log_Formatter_FileFormatter Object (),[] => Piwik_Log_Formatter_APICall_ScreenFormatter Object (),[] => Array ([logger_api_call] => ID,[0] => EMERG,[1] => ALERT,[2] => CRIT,[3] => ERR,[4] => WARN,[5] => NOTICE,[6] => INFO,[7] => DEBUG),[] => Array ([0] => Zend_Log_Writer_Null Object ([] => Array (),[] => )),[] => Array (),[] => Array ([caller_ip] => -648628905)),[logger_exception] => Piwik_Log_Exception Object ([] => piwik_logger_exception,[] => ,[] => tmp/logs/logger_exception,[] => Piwik_Log_Formatter_FileFormatter Object (),[] => Piwik_Log_Formatter_Exception_ScreenFormatter Object (),[] => Array ([logger_exception] => ID,[0] => EMERG,[1] => ALERT,[2] => CRIT,[3] => ERR,[4] => WARN,[5] => NOTICE,[6] => INFO,[7] => DEBUG),[] => Array ([0] => Zend_Log_Writer_Stream Object ([] => Resource id #184,[] => Array (),[] => Piwik_Log_Formatter_Exception_ScreenFormatter Object ()),[1] => Zend_Log_Writer_Stream Object ([] => Resource id #185,[] => Array (),[] => Piwik_Log_Formatter_Exception_ScreenFormatter Object ())),[] => Array (),[] => Array ()),[logger_error] => Piwik_Log_Error Object ([] => piwik_logger_error,[] => ,[] => tmp/logs/logger_error,[] => Piwik_Log_Formatter_FileFormatter Object (),[] => Piwik_Log_Formatter_Error_ScreenFormatter Object (),[] => Array ([logger_error] => ID,[0] => EMERG,[1] => ALERT,[2] => CRIT,[3] => ERR,[4] => WARN,[5] => NOTICE,[6] => INFO,[7] => DEBUG),[] => Array ([0] => Zend_Log_Writer_Stream Object ([] => Resource id #182,[] => Array (),[] => Piwik_Log_Formatter_Error_ScreenFormatter Object ()),[1] => Zend_Log_Writer_Stream Object ([] => Resource id #183,[] => Array (),[] => Piwik_Log_Formatter_Error_ScreenFormatter Object ())),[] => Array (),[] => Array ()),[logger_message] => Piwik_Log_Message Object ([] => piwik_logger_message,[] => ,[] => tmp/logs/logger_message,[] => Piwik_Log_Formatter_FileFormatter Object (),[] => Piwik_Log_Formatter_Message_ScreenFormatter Object (),[] => Array ([logger_message] => ID,[0] => EMERG,[1] => ALERT,[2] => CRIT,[3] => ERR,[4] => WARN,[5] => NOTICE,[6] => INFO,[7] => DEBUG),[] => Array ([0] => Zend_Log_Writer_Stream Object ([] => Resource id #181,[] => Array (),[] => Piwik_Log_Formatter_Message_ScreenFormatter Object ())),[] => Array (),[] => Array ())))) called at [(null):0] #1 ArrayObject->offsetGet(access) called at [/html/sts/libs/Zend/Registry.php:149] #2 Zend_Registry::get(access) called at [/html/sts/core/Piwik.php:707] #3 Piwik::getCurrentUserLogin() called at [/html/sts/plugins/LanguagesManager/LanguagesManager.php:136] #4 Piwik_LanguagesManager::getLanguageFromPreferences() called at [/html/sts/plugins/LanguagesManager/LanguagesManager.php:97] #5 Piwik_LanguagesManager::getLanguageCodeForCurrentUser() called at [/html/sts/plugins/LanguagesManager/LanguagesManager.php:52] #6 Piwik_LanguagesManager->getLanguageToLoad(Event_Notification Object ([_notificationName] => Translate.getLanguageToLoad,[_notificationObject] => ,[_notificationInfo] => Array (),[_notificationState] => 0,[_notificationCount] => 0)) called at [(null):0] #7 call_user_func_array(Array ([0] => Piwik_LanguagesManager Object (),[1] => getLanguageToLoad), Array ([0] => Event_Notification Object ([_notificationName] => Translate.getLanguageToLoad,[_notificationObject] => ,[_notificationInfo] => Array (),[_notificationState] => 0,[_notificationCount] => 0))) called at [/html/sts/libs/Event/Dispatcher.php:280] #8 Event_Dispatcher->postNotification(Event_Notification Object ([_notificationName] => Translate.getLanguageToLoad,[_notificationObject] => ,[_notificationInfo] => Array (),[_notificationState] => 0,[_notificationCount] => 0), 1, ) called at [/html/sts/libs/Event/Dispatcher.php:250] #9 Event_Dispatcher->post(, Translate.getLanguageToLoad, Array (), 1, ) called at [/html/sts/core/PluginsManager.php:473] #10 Piwik_PostEvent(Translate.getLanguageToLoad, ) called at [/html/sts/core/Translate.php:72] #11 Piwik_Translate->getLanguageToLoad() called at [/html/sts/core/Translate.php:43] #12 Piwik_Translate->loadUserTranslation() called at [/html/sts/core/FrontController.php:237] #13 Piwik_FrontController->init() called at [/html/sts/index.php:50]
Fatal error: Call to a member function getLogin() on a non-object in /html/sts/core/Piwik.php on line 707

Can you clear your browser cache and cookies?

Reports the same result.

thanks for reporting the issue; i think there is a bug there, i’ve created a ticket: http://dev.piwik.org/trac/ticket/605 stay tuned.

it’s been fixed and will be available in 0.2.33

Great. Thank your for your support. When is the Release of 0.2.33 planned?