No records and missing image


(kd_900) #1

Hi,

I use Piwik a few months on 10 sites without problems. yesterday I made an update from 0.2.27 to 0.2.29 and today to 0.2.30.

Since yesterday my Piwik doesn´t record any visits and shows a missing image.

Here is one of the websites I use Piwik

www.made-in-baden.de

I tried to reinstall 0.2.30 an it works without problems.

Any ideas? Thank you for your help.


(kd_900) #2

No one any idea?

There are no visits recorded in the database.

Help me please style_emoticons/<#EMO_DIR#>/sad.gif


(vipsoft) #3

Sorry, I saw “it works without problems”…

I looked at your site:

Fatal error: Class ‘Zend_Exception’ not found in /html/sts/libs/Zend/Registry.php on line 146

You’ll find more information in your server logs.

You’ll also want to check to see if you had a local override on your include path, in your current and previous installations.

If you’re still stuck, post your:

<?php phpinfo();

(vipsoft) #4

There’s a problem somewhere, but it isn’t being properly reported because of a bug in the Zend 1.0 framework.

Please change line 146 of libs/Zend/Registry.php to:

require_once 'Zend/Exception.php';

This should report where the error is really occurring. (Probably due to a change in your config/config.ini.php.)


(kd_900) #5

Now I get the following with a fatal error in the last line: (it is a completely new Installation of Piwik with a new database since the first error, but no changes)

Notice: Undefined index: access in /html/sts/libs/Zend/Registry.php on line 149 Backtrace -->#0 Piwik_ErrorHandler(8, Undefined index: access, /html/sts/libs/Zend/Registry.php, 149, Array ([index] => access,[instance] => Zend_Registry Object ([timer] => Piwik_Timer Object ([] => 1236685151.1322,[] => 3145456),[config] => Piwik_Config Object ([] => http://dev.piwik.org/trac/browser/trunk/co…php?format=raw,[] => Zend_Config_Ini Object ([] => .,[] => 1,[] => 0,[] => 13,[] => Array ([superuser] => Zend_Config Object ([] => 1,[] => 0,[] => 2,[] => Array ([login] => root,[password] => ),[] => ,[] => Array ()),[database] => Zend_Config Object ([] => 1,[] => 0,[] => 7,[] => Array ([host] => ,[username] => ,[password] => ,[dbname] => ,[tables_prefix] => ,[port] => 3306,[adapter] => PDO_MYSQL),[] => ,[] => Array ()),[database_tests] => Zend_Config Object ([] => 1,[] => 0,[] => 7,[] => Array ([host] => localhost,[username] => root,[password] => ,[dbname] => piwik_tests,[tables_prefix] => piwiktests_,[port] => 3306,[adapter] => PDO_MYSQL),[] => ,[] => Array ()),[Plugins] => Zend_Config Object ([] => 1,[] => 0,[] => 1,[] => Array ([Plugins] => Zend_Config Object ([] => 1,[] => 0,[] => 26,[] => Array ([0] => CorePluginsAdmin,[1] => CoreAdminHome,[2] => CoreHome,[3] => API,[4] => Widgetize,[5] => LanguagesManager,[6] => Actions,[7] => Dashboard,[8] => Referers,[9] => UserSettings,[10] => UserCountry,[11] => VisitsSummary,[12] => VisitFrequency,[13] => VisitTime,[14] => VisitorInterest,[15] => ExampleAPI,[16] => ExamplePlugin,[17] => ExampleRssWidget,[18] => ExampleFeedburner,[19] => ExampleRssWidget,[20] => Provider,[21] => Feedback,[22] => Login,[23] => UsersManager,[24] => SitesManager,[25] => Installation),[] => ,[] => Array ())),[] => ,[] => Array ()),[PluginsInstalled] => Zend_Config Object ([] => 1,[] => 0,[] => 1,[] => Array ([PluginsInstalled] => Zend_Config Object ([] => 1,[] => 0,[] => 5,[] => Array ([0] => Login,[1] => CoreAdminHome,[2] => UsersManager,[3] => SitesManager,[4] => Installation),[] => ,[] => Array ())),[] => ,[] => Array ()),[Plugins_Tracker] => Zend_Config Object ([] => 1,[] => 0,[] => 0,[] => Array (),[] => ,[] => Array ()),[Debug] => Zend_Config Object ([] => 1,[] => 0,[] => 2,[] => Array ([always_archive_data] => ,[enable_sql_profiler] => ),[] => ,[] => Array ()),[General] => Zend_Config Object ([] => 1,[] => 0,[] => 21,[] => Array ([time_before_archive_considered_outdated] => 10,[default_day] => yesterday,[default_module_login] => ,[enable_browser_archiving_triggering] => 1,[action_category_delimiter] => /,[default_currency] => $,[default_language] => en,[dataTable_default_sort_order] => desc,[dataTable_default_limit] => 10,[show_website_selector_in_user_interface] => 1,[minimum_php_version] => 5.1.3,[minimum_mysql_version] => 4.1,[minimum_memory_limit] => 128,[login_cookie_name] => piwik_auth,[login_cookie_expire] => 2592000,[login_password_recovery_email_address] => password-recovery@{DOMAIN},[login_password_recovery_email_name] => Piwik,[datatable_archiving_maximum_rows_referers] => 500,[datatable_archiving_maximum_rows_subtable_referers] => 50,[datatable_archiving_maximum_rows_actions] => 500,[datatable_archiving_maximum_rows_subtable_actions] => 100),[] => ,[] => Array ()),[Tracker] => Zend_Config Object ([] => 1,[] => 0,[] => 14,[] => Array ([record_statistics] => 1,[default_action_name] => index,[visit_standard_length] => 1800,[default_time_one_page_visit] => 10,[download_url_var_name] => download,[outlink_url_var_name] => link,[download_outlink_name_var] => name,[campaign_var_name] => piwik_campaign,[campaign_keyword_var_name] => piwik_kwd,[cookie_name] => piwik_visitor,[cookie_expire] => 63072000,[use_first_referer_to_determine_goal_referer] => ,[enable_detect_unique_visitor_using_settings] => 1,[enable_language_to_country_guess] => 1),[] => ,[] => Array ()),[log] => Zend_Config Object ([] => 1,[] => 0,[] => 3,[] => Array ([logger_message] => Zend_Config Object ([] => 1,[] => 0,[] => 1,[] => Array ([0] => screen),[] => ,[] => Array ()),[logger_error] => Zend_Config Object ([] => 1,[] => 0,[] => 1,[] => Array ([0] => screen),[] => ,[] => Array ()),[logger_exception] => Zend_Config Object ([] => 1,[] => 0,[] => 1,[] => Array ([0] => screen),[] => ,[] => Array ())),[] => ,[] => Array ()),[log_tests] => Zend_Config Object ([] => 1,[] => 0,[] => 4,[] => Array ([logger_message] => Zend_Config Object ([] => 1,[] => 0,[] => 1,[] => Array ([0] => screen),[] => ,[] => Array ()),[logger_api_call] => Zend_Config Object ([] => 1,[] => 0,[] => 1,[] => Array ([0] => screen),[] => ,[] => Array ()),[logger_error] => Zend_Config Object ([] => 1,[] => 0,[] => 1,[] => Array ([0] => screen),[] => ,[] => Array ()),[logger_exception] => Zend_Config Object ([] => 1,[] => 0,[] => 1,[] => Array ([0] => screen),[] => ,[] => Array ())),[] => ,[] => Array ()),[path] => Zend_Config Object ([] => 1,[] => 0,[] => 1,[] => Array ([log] => tmp/logs/),[] => ,[] => Array ()),[smarty] => Zend_Config Object ([] => 1,[] => 0,[] => 6,[] => Array ([template_dir] => Zend_Config Object ([] => 1,[] => 0,[] => 3,[] => Array ([0] => plugins,[1] => themes/default,[2] => themes),[] => ,[] => Array ()),[plugins_dir] => Zend_Config Object ([] => 1,[] => 0,[] => 2,[] => Array ([0] => libs/Smarty/plugins,[1] => core/SmartyPlugins),[] => ,[] => Array ()),[compile_dir] => tmp/templates_c,[cache_dir] => tmp/cache,[error_reporting] => 6143,[debugging] => 1),[] => ,[] => Array ())),[] => ,[] => Array ()),[] => Zend_Config_Ini Object ([] => .,[] => 1,[] => 0,[] => 5,[] => Array ([superuser] => Zend_Config Object ([] => 1,[] => 0,[] => 3,[] => Array ([login] => idn,[password] => xxx,[email] =>xxx),[] => ,[] => Array ()),[database] => Zend_Config Object ([] => 1,[] => 0,[] => 7,[] => Array ([host] => xxx,[username] => xxx,[password] => xxx,[dbname] => xxx,[tables_prefix] => piwik_,[adapter] => PDO_MYSQL,[port] => 3306),[] => ,[] => Array ()),[PluginsInstalled] => Zend_Config Object ([] => 1,[] => 0,[] => 1,[] => Array ([PluginsInstalled] => Zend_Config Object ([] => 1,[] => 0,[] => 28,[] => Array ([0] => Login,[1] => CoreAdminHome,[2] => UsersManager,[3] => SitesManager,[4] => Installation,[5] => CoreUpdater,[6] => CorePluginsAdmin,[7] => CoreHome,[8] => API,[9] => Widgetize,[10] => LanguagesManager,[11] => Actions,[12] => Dashboard,[13] => Referers,[14] => UserSettings,[15] => UserCountry,[16] => VisitsSummary,[17] => VisitFrequency,[18] => VisitTime,[19] => VisitorInterest,[20] => ExampleAPI,[21] => ExamplePlugin,[22] => ExampleRssWidget,[23] => ExampleFeedburner,[24] => Provider,[25] => Feedback,[26] => Goals,[27] => Live),[] => ,[] => Array ())),[] => ,[] => Array ()),[Plugins_Tracker] => Zend_Config Object ([] => 1,[] => 0,[] => 1,[] => Array ([Plugins_Tracker] => Zend_Config Object ([] => 1,[] => 0,[] => 2,[] => Array ([0] => Provider,[1] => Goals),[] => ,[] => Array ())),[] => ,[] => Array ()),[Plugins] => Zend_Config Object ([] => 1,[] => 0,[] => 1,[] => Array ([Plugins] => Zend_Config Object ([] => 1,[] => 0,[] => 28,[] => Array ([0] => CorePluginsAdmin,[1] => CoreAdminHome,[2] => CoreHome,[3] => API,[4] => Widgetize,[5] => LanguagesManager,[6] => Actions,[7] => Dashboard,[8] => Referers,[9] => UserSettings,[10] => UserCountry,[11] => VisitsSummary,[12] => VisitFrequency,[13] => VisitTime,[14] => VisitorInterest,[15] => ExampleAPI,[16] => ExamplePlugin,[17] => ExampleRssWidget,[18] => ExampleFeedburner,[19] => ExampleRssWidget,[20] => Provider,[21] => Feedback,[22] => Login,[23] => UsersManager,[24] => SitesManager,[25] => Installation,[26] => Goals,[27] => Live),[] => ,[] => Array ())),[] => ,[] => Array ())),[] => ,[] => Array ()),[] => /html/sts/config/config.ini.php,[] => /html/sts/config/global.ini.php,[] => ,[] => 1,[] => /html/sts),[db] => Zend_Db_Adapter_Pdo_Mysql Object ([] => mysql,[] => Array (),[] => 2,[] => Zend_Db_Profiler Object ([] => Array (),[] => ,[] => ,[] => ),[] => PDO Object (),[] => 0,[] => 1),[logger_api_call] => Piwik_Log_APICall Object ([] => piwik_logger_api_call,[] => ,[] => tmp/logs/logger_api_call,[] => Piwik_Log_Formatter_FileFormatter Object (),[] => Piwik_Log_Formatter_APICall_ScreenFormatter Object (),[] => Array ([logger_api_call] => ID,[0] => EMERG,[1] => ALERT,[2] => CRIT,[3] => ERR,[4] => WARN,[5] => NOTICE,[6] => INFO,[7] => DEBUG),[] => Array ([0] => Zend_Log_Writer_Null Object ([] => Array (),[] => )),[] => Array (),[] => Array ([caller_ip] => -648628905)),[logger_exception] => Piwik_Log_Exception Object ([] => piwik_logger_exception,[] => ,[] => tmp/logs/logger_exception,[] => Piwik_Log_Formatter_FileFormatter Object (),[] => Piwik_Log_Formatter_Exception_ScreenFormatter Object (),[] => Array ([logger_exception] => ID,[0] => EMERG,[1] => ALERT,[2] => CRIT,[3] => ERR,[4] => WARN,[5] => NOTICE,[6] => INFO,[7] => DEBUG),[] => Array ([0] => Zend_Log_Writer_Stream Object ([] => Resource id #184,[] => Array (),[] => Piwik_Log_Formatter_Exception_ScreenFormatter Object ()),[1] => Zend_Log_Writer_Stream Object ([] => Resource id #185,[] => Array (),[] => Piwik_Log_Formatter_Exception_ScreenFormatter Object ())),[] => Array (),[] => Array ()),[logger_error] => Piwik_Log_Error Object ([] => piwik_logger_error,[] => ,[] => tmp/logs/logger_error,[] => Piwik_Log_Formatter_FileFormatter Object (),[] => Piwik_Log_Formatter_Error_ScreenFormatter Object (),[] => Array ([logger_error] => ID,[0] => EMERG,[1] => ALERT,[2] => CRIT,[3] => ERR,[4] => WARN,[5] => NOTICE,[6] => INFO,[7] => DEBUG),[] => Array ([0] => Zend_Log_Writer_Stream Object ([] => Resource id #182,[] => Array (),[] => Piwik_Log_Formatter_Error_ScreenFormatter Object ()),[1] => Zend_Log_Writer_Stream Object ([] => Resource id #183,[] => Array (),[] => Piwik_Log_Formatter_Error_ScreenFormatter Object ())),[] => Array (),[] => Array ()),[logger_message] => Piwik_Log_Message Object ([] => piwik_logger_message,[] => ,[] => tmp/logs/logger_message,[] => Piwik_Log_Formatter_FileFormatter Object (),[] => Piwik_Log_Formatter_Message_ScreenFormatter Object (),[] => Array ([logger_message] => ID,[0] => EMERG,[1] => ALERT,[2] => CRIT,[3] => ERR,[4] => WARN,[5] => NOTICE,[6] => INFO,[7] => DEBUG),[] => Array ([0] => Zend_Log_Writer_Stream Object ([] => Resource id #181,[] => Array (),[] => Piwik_Log_Formatter_Message_ScreenFormatter Object ())),[] => Array (),[] => Array ())))) called at [(null):0] #1 ArrayObject->offsetGet(access) called at [/html/sts/libs/Zend/Registry.php:149] #2 Zend_Registry::get(access) called at [/html/sts/core/Piwik.php:707] #3 Piwik::getCurrentUserLogin() called at [/html/sts/plugins/LanguagesManager/LanguagesManager.php:136] #4 Piwik_LanguagesManager::getLanguageFromPreferences() called at [/html/sts/plugins/LanguagesManager/LanguagesManager.php:97] #5 Piwik_LanguagesManager::getLanguageCodeForCurrentUser() called at [/html/sts/plugins/LanguagesManager/LanguagesManager.php:52] #6 Piwik_LanguagesManager->getLanguageToLoad(Event_Notification Object ([_notificationName] => Translate.getLanguageToLoad,[_notificationObject] => ,[_notificationInfo] => Array (),[_notificationState] => 0,[_notificationCount] => 0)) called at [(null):0] #7 call_user_func_array(Array ([0] => Piwik_LanguagesManager Object (),[1] => getLanguageToLoad), Array ([0] => Event_Notification Object ([_notificationName] => Translate.getLanguageToLoad,[_notificationObject] => ,[_notificationInfo] => Array (),[_notificationState] => 0,[_notificationCount] => 0))) called at [/html/sts/libs/Event/Dispatcher.php:280] #8 Event_Dispatcher->postNotification(Event_Notification Object ([_notificationName] => Translate.getLanguageToLoad,[_notificationObject] => ,[_notificationInfo] => Array (),[_notificationState] => 0,[_notificationCount] => 0), 1, ) called at [/html/sts/libs/Event/Dispatcher.php:250] #9 Event_Dispatcher->post(, Translate.getLanguageToLoad, Array (), 1, ) called at [/html/sts/core/PluginsManager.php:473] #10 Piwik_PostEvent(Translate.getLanguageToLoad, ) called at [/html/sts/core/Translate.php:72] #11 Piwik_Translate->getLanguageToLoad() called at [/html/sts/core/Translate.php:43] #12 Piwik_Translate->loadUserTranslation() called at [/html/sts/core/FrontController.php:237] #13 Piwik_FrontController->init() called at [/html/sts/index.php:50]
Fatal error: Call to a member function getLogin() on a non-object in /html/sts/core/Piwik.php on line 707


(vipsoft) #6

Can you clear your browser cache and cookies?


(kd_900) #7

Reports the same result.


(Matthieu Aubry) #8

thanks for reporting the issue; i think there is a bug there, i’ve created a ticket: http://dev.piwik.org/trac/ticket/605 stay tuned.


(Matthieu Aubry) #9

it’s been fixed and will be available in 0.2.33


(kd_900) #10

Great. Thank your for your support. When is the Release of 0.2.33 planned?