No data since saturday!

Support & Bugs
1

Hello,

we have installed matomo on our own server and the non-premium features worked fine. But since friday their is only one user on sunday night. I tried seeing myself in real time reports, but this does not work. I have installed Google Analytics too and it has trackt user over the weekend and I can see myself in real time.

Any ideas how I can fix this?

Best regards,
Daphne

2

When you navigate in your website, try to check the developer tool of your browser (F12).
Check if you have any JavaScript error. Check also in the network tab of there is any HTTP error.
Do you use basic JavaScript tracking or Matomo Tag Manager?